Aram D.
Monoprice excellent company and best…
Monoprice excellent company and best products affordable prices. It was my experience with audios.
Response from MonopriceAug 13, 2019
Thank you Aram for your review! Paul S. CS Manager

Monoprice, Inc. is an e-commerce leader specializing in providing more than 7,500 high-quality yet affordable electronics and tech products. As an industry innovator, Monoprice fills a void in the consumer technology market by delivering exceptional products that are on par with the best known national brands at prices far below the retail average with incomparable speed and service. Maintaining a business philosophy that focuses on the needs of its customers, the company strives to bring simplicity, fairness and confidence to consumers and businesses shopping for big-ticket electronics and tech accessories.
Monoprice (monoprice.com) has 491 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 237 reviews with 5 stars · Clear filters
Aram D.
Monoprice excellent company and best products affordable prices. It was my experience with audios.
Response from MonopriceAug 13, 2019
Thank you Aram for your review! Paul S. CS Manager
David L.
I had a Monoprice Stage Right 15w that quit powering up after about 4 months. I contacted them and they gave me instructions how to return for an exchange. I did as they said and one week from the day I shipped it a new one arrived. There was no hassle at all and one week turn around was not expected. This is the way all Companies should do business, good job Monoprice.
Response from MonopriceAug 9, 2019
We appreciate your feedback David, thank you! Paul S. CS Manager
Peter M.
I purchased 9 z-wave door & Window sensors. There was a miss communications on what I needed. I called in and explained my situation, an RMA was emailed to me with a return label. Once I sent the items back and they were received, my refund came right away. Well done Monoprice.
Response from MonopriceAug 9, 2019
Thank you Peter for your feedback! Paul S. CS Manager
Babs
Love being a customer of Monoprice . I had ordered charging cords for my iPhone and the original ones came In the wrong size and color. I immediately contacted Customer Service and was so pleased at how quickly they replaced them at no cost to me. Recently 2 out the 4 cords proved to be defective. I again contacted Customer Service and again thy immediately replaced them. Did not even have to return the defective ones. Wonderful staff and service. Am a fan.
Response from MonopriceAug 9, 2019
Thank you Babs for your review! Paul S. CS Manager
Andrew F.
Excellent company to buy cables. Cable Prices are good and lifetime warranty can’t be beat. Customer service is excellent as well.
Response from MonopriceAug 9, 2019
Thank you Andrew for your feedback! Paul S. CS Manager
Len C.
I purchased a pair of Monoprice True Wireless In-ear monitors and was very happy for about 9 months but then the IEM's battery life degraded considerably. Since Monoprice has a one year warranty on their products, I requested a replacement by initiating an RMA request on their site. Within 2 days, they emailed me a Fed-Ex ground return label which I used to return the defective TWE's. A day after MP received my TWE's they had the replacement pair shipped out. MP truly has one of the best return policies and procedures out there and their reps always provide prompt and attentive service. Well done Monoprice.
Response from MonopriceAug 9, 2019
Thank you Len for your review, we appreciate it! Paul S. CS Manager
Benjamin D.
Bought two 3d printers from them. Had issues with them that were resolved immediately. Great customer service.
Response from MonopriceAug 9, 2019
Thank you Benjamin for your feedback! Thank you Len for your review, we appreciate it! Paul S. CS Manager
Crater M.
I bought some lightning cables for my iPhone that I really liked. They worked great but one had an issue with the phone connector, so I contacted the warranty department and had a replacement in the mail shortly.
Response from MonopriceJul 29, 2019
Thank you Crater Maker for your feedback! Paul S. CS Manager