MonopriceReviews of monoprice.com

I have had nothing short of great customer service from Monoprice. They have assisted me with my issues in a professional manner and resolved my issues quickly. The only complaint I have is when the sensor failed on my printer, the return shipping and replacement takes two weeks and I miss my machine during that time.

When my Monoprice Lightning cable went belly up....I just made a call and explained that the cord no longer was working. They just put in a replacement order and got it pretty quick. I was happy to purchase the lifetime cables. Thanks Monoprice for standing by your lifetime products. I will purchase more cables over time for family members and tell everyone I know about your fine company.

I have been a loyal customer for almost ten years. Monoprice has great prices, friendly and knowledgeable staff, and an exceptional return policy. For the past 6 & 1/2 years I have been using their 6ft Premium 3.5mm Stereo Male to 2RCA Male 22AWG Cable (Gold Plated) on several different electronic devices. I just broke the pin on the 3.5mm male end of the cable. I called Monoprice, and they had a new cable delivered to my door 2 days later, with no cost to me, as part of their lifetime warranty on all cables. Monoprice's high quality products, combined with frequent sales promotions, as well as free shipping offers, make them the first place that I go to when I am making my purchasing decisions. I have also called them several times thru the years just to get some much-appreciated advice from their excellent technical support people, even if I am not making a purchase at the time. Because of these past experiences, I will be a customer for life, and will continue to spread the good word about Monoprice to everyone I meet.

We have only had our printer for a month, which we are enjoying very much. I had a question about filaments. They answered quickly with great information. I appreciated their helpfulness.

Always great service, great prices, and great shipping. The free or budget shipping arrives within a week, most of the time, and the customer service has always been great for me. This is my first stop for cables and other small equipment, and it's increasingly becoming a place ai Look at for higher end equipment like sound bars and amplifiers, even if I don['t buy them through Monoprice in the end. Their selection is growing, and there's more stuff every day. I just bought decoration lights for Halloween, for example.

They have a great variety of products and extremely competitive pricing. I rarely have an issue but when I have, they've dealt with it to my complete satisfaction. Monoprice continues to exceed my expectations and is the first place I look for any home electronic accessories.

Contacted Monoprice concerning a splitter problem. They answered almost immediately. The tech was very knowledgeable about the product. Monprice was ready to send a replacement but mine came from a second party. In my opinion they are a great business to deal with.

I had ordered two cables for my server. I only got one, but the order said both had shipped. I contacted customer service and they filed a replacement right away. However, they mistakenly reordered the wrong one. When contacted again, they confirmed the right cable and sent it no questioned asked and no drawn out process. The price may make it seem super cheap and not worth it, but their customer service is definitely not cheap.