Brigham J.
Service and Value
Great customer service with great value products
Response from MonopriceJan 20, 2020
We appreciate your feedback Brigham, thank you! Paul S. CS Manager

Monoprice, Inc. is an e-commerce leader specializing in providing more than 7,500 high-quality yet affordable electronics and tech products. As an industry innovator, Monoprice fills a void in the consumer technology market by delivering exceptional products that are on par with the best known national brands at prices far below the retail average with incomparable speed and service. Maintaining a business philosophy that focuses on the needs of its customers, the company strives to bring simplicity, fairness and confidence to consumers and businesses shopping for big-ticket electronics and tech accessories.
Monoprice (monoprice.com) has 491 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 237 reviews with 5 stars · Clear filters
Brigham J.
Great customer service with great value products
Response from MonopriceJan 20, 2020
We appreciate your feedback Brigham, thank you! Paul S. CS Manager
Paul D.
My brother-in-law introduced me to Monoprice many years ago and I couldn’t be happier. I’ve bought HDMI cables, headphones, portable charges and charging cables and their products stand up to the high end brands and at a better price point and the quality is superior. Monoprice stands behind every product they sell and I’m never afraid to buy their products.
Response from MonopriceJan 20, 2020
Thank you Paul for your business over the years and your feedback! Paul S. CS Manager
Tom W.
I bought the Monoprice 5 watt tube amp from Amazon on 12/13/19 and it stopped working on 1/2/2020. I contacted Amazon and they were out of stock so I contacted Monoprice directly and got their Amazon support channel. I contacted them on a Friday afternoon and had a RMA # and shipping label first thing Monday morning. I shipped the amp back and received a replacement a week later. Thanks Monoprice.
Response from MonopriceJan 20, 2020
Thank you Tom for your feedback, we appreciate it! Paul S. CS Manager
Joe Z.
I’ve been using them for years and often refer people to the site. Super reasonable pricing. Quality. Always prompt delivery.
Response from MonopriceJan 20, 2020
Thank you for your referrals and your review Joe! Paul S. CS Manager
Michael B.
We have purchased several 3D printers from Monoprice, The purchasing experience has always been very easy and quick. The times we have had contact with the technical support team, they have always been professional, courteous and quick to provide a solution for us. We highly recommend Monoprice.
Response from MonopriceJan 20, 2020
Thank you Michael for your purchases and your feedback, we appreciate it! Paul S. CS Manager
Gwen S.
I found what I was looking for quickly. I had a question , which the chat came into play. Very friendly and professional help on the chat line.I felt valued as a client even though I was buying a small line item.
Response from MonopriceDec 30, 2019
Thank you Gwen for your feedback, we appreciate it! Paul S. CS Manager
Michiel
Picked up three ring doorbells and like always they under promise and over deliver.
Response from MonopriceDec 30, 2019
We appreciate your review Michiel, thank you for sharing! Paul S. CS Manager
Charles
I was introduced to monoprice by a friend (6 years ago). Since then, I have always had, positive experience with their customer service. The only products I have purchased have been mobile device cables, which not only have lifetime warranty, but are very durable. These cables (especially the lighting cables)are so well built that they last longer than the cables that come with your mobile devices. One of the best companies to purchase products from!!!
Response from MonopriceDec 30, 2019
Thank you Charles for your feedback and your business over the last 6 years, we appreciate it! Paul S. CS Manager