MonkstarsReviews of monkstars.com

I placed an order for a sweater for my wife as a Christmas gift on November 27th. Only one shipping option (Standard) was offered, and no timeline was given. I figured that nearly a month before the holiday would be plenty of time, so I proceeded with the order. After a week, I reached out to the company's customer service department inquiring about when I'd receive the order. They informed me that the shipment could take 2-5 weeks!! Of course I was very upset that this information was not conveyed at the time of order. To make a long story short, the item did not SHIP until AFTER Christmas (December 26th; over 4 weeks from the order date)!! I didn't receive the order until January 9th. That's 6 weeks from the order date, and one week longer than the 2-5 week time window promised. Do NOT order from this company!!!

Very poor service, took 3 weeks to receive and now they gave me the wrong item I wanted , still waiting to see if they will fix the problem they did DO NOT USE THIS COMPANIE

I placed my order on 12/10 and I still have not received anything! I ordered a sweater for my son's birthday, thinking I'd at least get it by then (which was the 27th) and still nothing! My order hasn't even shipped and they were so quick to charge my card. I've tried emailing countless times with no response. What a waste of my time and money. It's safe to say I won't be using their site again.

I ordered a sweatshirt for my grandson in Nov. for Christmas. It has not arrived but my acct was charged immediately. Emails thru PayPal indicate that it has shipped and provide a tracking number that has shown in transit since 12/11 but no other info. Apparently the transport company is using a rowboat. And now it seems, based on other reviews, that the shirt is junk. Will see what recourse there is to keep the company from selling in the states, using PayPal, etc. I suggest others do the same.

It has been five weeks and I still don’t have my product. This company sucks and should be shut down for fraud. Really should be negative five stars.

Ordered 2 Christmas gifts on 12/5/18. Still no word. My order is still saying unfulfilled. What good it does me now. Companies all over the world can ship you something in a few days but this company takes months or never. Peed off!!

They steal artist's work and sell it on their clothing.

I wish I could give them negative stars. Do not order from them. Warning Will Robinson! Warning! I saw this nice sweatshirt on Facebook and ordered one for my husband. $57.99. I can't believe I did this. They charged my account immediately and then sent it over here from China. I waited and waited... No Christmas present for my hubby arrived. Got it after Christmas. It ended up being made of a Nylon material, the sleeves are way way too long, and the zipper is sewn in incorrectly. Trying to return it but they are making it super difficult. I learned my lesson. Never buy from vendors on Facebook. Monkstars is a scammer company in my opinion. Facebook should not allow them to sell through their website!