MonkstarsReviews of monkstars.com

I should have read these reviews before I ordered the sweatshirt for my grandson. It took 9 weeks to come and the opening for the hood and neck is too small to fit his head through. Emails to the company get standard cookie cutter replies or they want me to take pictures and measurements of the outside. There is nothing wrong with the outside, it's the inside opening that is the problem. Never again

December 8th I ordered a hoodie for my son never heard from these people for at least 12 14 days I kept telling me it's on its way it's on its way it's on its way never have seen the product they said it was going to be freaking at the mailbox where my son was living I tried to tell them that he had moved and what was the process they never contacted me I never got to Jackie and they won't contact me now to get my money back all I wanted was a jacket for my son's Christmas present and they screwed that all up thank you very much I would order nothing from these ridiculous people

This company is fraudulent , I placed an order in December 2018 and as of to date have still not received my order. They should be charged with fraud and theft, how are they getting away with this??

HERE IS THE EMAIL I ACTUALLY JUST WROTE THIS COMPANY AFTER RIPPING ME OFF AND FINALLY CLAIMING THAT I NEVER CONTACTED THEM. IF YOU ARE THINKING OF ORDERING ANYTHING FROM THESE PEOPLE - DON'T!!! YOU'LL JUST BE THROWING YOUR $$ AWAY. Re: [Monkstars] Re: RE: Daniel! Time is flying! (3) NO RESPONSE FROM ME? Is an utter LIE. I contacted you when it was taking forever to get this package. Then I contacted you many times after saying what a piece of crap this item was and I didn't want it and wanted to return it. I will continue to submit bad reviews for your company for both late deliveries, absent responses to customer service and poor quality of the item, as well as YOU KNOW SENDING ME EMAILS LYING ABOUT WHAT HAPPENED. YOUR SERVICE AND QUALITY WERE AND ARE UNACCEPTABLE. NOW YOUR HARRASSING ME, WHICH I'LL ALSO PUT IN MY REVIEWS

I cannot even begin to say how bad this company is. Not only did it take forever to get my order, after it arrived it was way to big. When I attempted to contact them about it they wouldn't return any of my emails or messages. After like two weeks I finally heard from them when I explained what happened they wanted me to to return the product for the correct size and pay return postage and shipping on a knew one, or keep the one I had and reorder the correct size and pay for shipping after I've already paid shipping on the wrong product or they would give me a 30% off coupon on a future order lol like I'd ever order from here again. So I'm stuck with a hoodie that I spent over $50 on and can't even wear. I'd never order from them again and they suggest noone else order from them either.

Wish I could do a negative 10! This is a continuation of my previous review. After a month of trying to get this "Jacket" (it's not a sweatshirt) shipped back, I discover today that it will cost $203.30 to send back to VN. I've been waiting for a month to just get a phone number from the seller. I finally gave up and was going to use Paypal's number to just get it shipped back. I spend an hour on the phone with FedEx to get help with the shipping label (there's 4 forms that must go with the shipment). BTW...FedEx was the cheapest way to ship it back at $203.30! Paypal only gives you $30 in shipping. USPS was $55.24 (but I don't trust it was ever arrive). So I'm eating the $54 the stupid jacket cost and maybe there is a 7ft 250 pound basketball player that like the cello that would like this piece of crap. NEVER BUY ANYTHING FROM MONKSTARS! Worthless products and customer service stinks!!!

This is a Chinese Scam. They steal my art images for their crappy knock off products.

DO NOT ORDER FROM THIS COMPANY, IT'S A SCAM! IF I could give this company a MINUS score, I would in a heart beat. I ordered a Hoodie for my grandson on December 13th and still have not received it. I have been in contact with the company every day and each time they give me a different excuse. They gave me a tracking number which shows nothing! WORST customer service I have ever experienced. I wish I would of read the reviews before ordering! Don't order from them, they don't care about your order, they just want your money. They offered me a 30% off coupon hahaha AND a 20% refund! YAH, not gonna happen. I have filed a claim and disuputing the charges and WILL get my full refund one way or another! PLEASE PLEASE PLEASE read the reviews and do NOT order from this company. I can't believe nobody has shut them down! What good does it do for people to leave comments if nobody does anything about it!!!!!