MonkstarsReviews of monkstars.com

Ordered 2 xl moose patern hoodies for Christmas. Revieved one womens , Country girl pattern. No order number, no packing slip, but they charged my account the amount for the original order $103. Called, chatted with Daniel, emailed. No response or they dont have a copy of my order . No help at all. I am now disputing with mastercard. This company is out of china. DO NOT DO BUSINESS WITH THEM> You can buy the same stuff from other vendors.

Requesting on the web can generally be dubious. I committed an error in my request and misunderstood the size. Sending an email to help was genuinely straightforward. In any case, far superior to that as the astounding client assistance. The sort and brisk goals for my error was so extremely valued! I have requested through Monkstars previously and consistently delighted in the items yet this experience was astonishing on the grounds that the manner in which the care staff was so unfathomably accommodating and understanding. Most magnificent assistance and extraordinary.

I ordered the wrong size on an Deer Hunting All Over Printed T-Shirt and Hunting seasons t-shirt at Monkstars was great to deal with on my error. You don't get service like this often anymore. Will I order from them in the future? Oh ya I will.

Awesome customer service! I had an issue and they helped fixed it in a timely fashion and very friendly.

I found the perfect shirt to buy as a gift, and it arrived way sooner than I expected. The shirt I got was misprinted though, so I contacted customer support and Helen got back to me the very next day with options to fix it. I chose to wait the 10 days he said it would take for it to reprint and then wait for shipping. It arrived in good time again and looks PERFECT this time. Very happy with my order and customer service and will consider Monkstars for my future shirt needs.

If I could give them no stars I would, their customer service is horrible and their return policy is fricken rediculas, they want you to take your hoodie to a TAILOR rather then helping you out even if you sent it back, they say they would only cover 15% of the tailoring fee, how stupid, don't buy from them....

Well received my order the other day. I had ordered shirts and jacket. Had sent e-mail in about order and they responded quickly to them. And solved any issue I had. Good looking stuff.

Fast, simple, reliable, with interest. I am very satisfied.