Monitech Ignition Interlock SystemsReviews of monitechnc.com

Absolute worst customer service I have ever dealt with. It takes 30 plus minutes to get someone on the phone. I am having a situation at the present with my account and wanted to speak to a manger/supervisor. They told me this was not possible. They said they would have someone call me to figure my situation out. I have been trying to figure this situation out for a month. Of course they never called me. I called again and they sent me to the voicemail of a "supervisor." Its not even 5pm. They should at least try and make this a decent process. They simply care less. Go with Smart Start. At least they will treat you with some dignity or so I hear.

The customer service sucks the tech full of it and there is no one to complain to because they know you need to drive no help at all you are just S.O.L until your to me is up

Great and courteous service

Kia was very knowledgeable and gave me the proper information about the program and what I need to do before my device installation.

Monitech rep was very helpful and informative.

Very helpful, and answered all my questions right away. Set up was super easy and quick.

Answers, sch, location, resch all covered, super

I was so nervous and thought there would be so much more for me to do. But it wasn't, Shavon was very helpful with all my questions, very professional. I was going to shop around but with such friendly and knowledgeable staff I chose Monotech. Thanks