Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
Stine
Long hold times.
Response from Monitech Ignition Interlock SystemsJul 10, 2020
We appreciate your feedback and apologize for the lengthy hold times when reaching out to our Customer Support Center. As we are currently experiencing higher call volumes, your patience is appreciated. We will have a Quick Start Customer Support Expert contact you shortly to see how we can best assist you during this time.
Michael V.
Very good service
Response from Monitech Ignition Interlock SystemsJul 10, 2020
We are so grateful for your kind words. Thanks for sharing your review with us and the Monitech / Quick Start community.
Ivan H.
The customer service was awesome I was in and out within an hour very nice and friendly
Response from Monitech Ignition Interlock SystemsJul 10, 2020
Thank you so much for your kind words. We are glad to have been of assistance and wish you success with your Monitech / Quick Start program.
William W.
Great Service.
Response from Monitech Ignition Interlock SystemsJul 10, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
Michael S.
It was quick n easy staff was polite and helpful
Response from Monitech Ignition Interlock SystemsJul 10, 2020
We appreciate you sharing your feedback with us and the Monitech / Quick Start community today. We are always looking for ways to improve when we need to and continue when we get it right. Thanks for letting us know we are doing well!
Not I.
Didn’t discuss all my option s
Response from Monitech Ignition Interlock SystemsJul 9, 2020
High quality service and the satisfaction of our clients are of utmost importance to us at Monitech. We would like to find out more information regarding your concerns, a Customer Support Expert will be reaching out to you shortly.
Jordan
Quick and painless installation. Super helpful, friendly and knowledgable!
Response from Monitech Ignition Interlock SystemsJul 8, 2020
Thank you for taking the time to share your experience with our Fayetteville, NC Monitech shop. I have forwarded your review to our management team in that area to recognize their outstanding service!
Ginger Z.
Terrible customer service and wires were left unplugged causing me to have to take time off work to come back and have them fix it. Made me pay $45 AND come in due to a missed blow because there were NO appts available within the 3 day time period allowable before they shut the car down. Why should I have had to pay AND have a very inconvenient appointment time and suffer as a result of their scheduling issues?! I expected nothing more from this company.
Response from Monitech Ignition Interlock SystemsJul 2, 2020
We try to maintain the highest standards of service, and apologize you didn’t have that experience. A Monitech Customer Support Expert will be reaching out and we’ll try our best to resolve your issues.