Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
Robert K.
The representative fixed my appointment for me quickly and professionally. I was impressed. The remarkable service provided made my day
Response from Monitech Ignition Interlock SystemsNov 22, 2021
Our Monitech Customer Support Experts strive to provide courteous, accurate, and respectful service to all of our clients. Thank you so much for acknowledging Hyrum. We will make sure to let them know they are doing a great job!
Jennifer P.
Linda was my Customer service agent and was super friendly and respectful even when I had a complaint about the hold music causing me anxiety and went out of her way to mute instead of put me on hold. That made my day even when the phone call was extra long.
Response from Monitech Ignition Interlock SystemsNov 22, 2021
Thank you for taking the time to share your experience with Linda! She will be pleased to know her exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Linda was able to make you feel this way!
Robert W.
I had a great experience with Tawana who was knowledgeable, courteous, and friendly.
Response from Monitech Ignition Interlock SystemsNov 17, 2021
Every client has different needs and challenges with the interlock process. We train our Monitech Customer Support Experts to be a trusted source of information and appreciate your taking the time to compliment Tawana today. We’ll be sure to pass along your kind words.
Harold D.
Tawanda was amazing. Thank you for your help!
Response from Monitech Ignition Interlock SystemsNov 10, 2021
Thank you for the kind words! We’re so happy your experience with our Monitech Customer Support Expert, Tawanda, went so well. I have forwarded your review to our management team to recognize their outstanding service!
JB
Customer service rep Hyrum was very friendly and helpful.
Response from Monitech Ignition Interlock SystemsNov 10, 2021
Unfortunately, we are unable to identify your account, so we’ve sent you a private message requesting more information. **The information you provide is not shown publicly.** Upon your response, a Monitech management team member will be able to give credit to the Customer Support Expert who helped you.
Melissa R.
Ms. Andrea Beasley was wonderful. She was kind and respectful and did not make me feel like I was less of a person for needing this device. She was quick and thorough and I would recommend her and Monitech to anyone in need.
Response from Monitech Ignition Interlock SystemsNov 5, 2021
Our Monitech Customer Support Experts strive to provide courteous, accurate, and respectful service to all of our clients. Thank you so much for acknowledging Andrea. We will make sure to let them know they are doing a great job!
Debbie W.
Carmen Ortiz was extremely helpful today. She knew about the equipment and wàs able to explain the process and help me figure out what was going on with situation. Thanks again for the understanding and help provided today.
Response from Monitech Ignition Interlock SystemsNov 5, 2021
Thank you for taking the time to share your experience with Carmen! She will be pleased to know her exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Carmen was able to make you feel this way!
Pamela A. B.
Carmen Ortiz was very helpful. She stayed on the phone with me until ALL of my questions were answered. She was very professional.
Response from Monitech Ignition Interlock SystemsNov 5, 2021
Thank you for taking the time to share your experience with our Monitech Customer Support Expert, Carmen. I have forwarded your review to our management team to recognize their outstanding service!