MoneySolverReviews of moneysolver.org

Total scam. Signed up with them 10 days ago after being turned over to collection by the IRS explaining that I had a window before communication was due to that collection company. I was told they could get to work immediately and keep this off my credit and work out payment arrangements and yet all they have done is taken my money and eaten up the clock, putting me in an even worse bind than before. The only follow-up they offer is automated emails telling me they will be in touch.

I trusted this company to assist me with my debt paid them 2500 sent info and have been waiting for results when I call I don’t get a response I was serious about needing help if they couldn’t I would at least like a response or refund if they couldn’t held I need to have responsible help I sent and responded to you people can’t afford to be ripped off I am currently I’ll and have a very sick person to care for so I was trying to clear up some issues but apparently made it worse only God be the judge if you weren’t honest

Buyer beware! They won’t effectively advocate or communicate with you. Please research them. They have a A+ rating with the BBB but you need to read the actual reviews. They don’t follow up with concerns and case managers don’t seem to be knowledgeable. Please be careful and research them. They seem more concerned with sales than actually helping the client. Beware! *** When I paid you nothing was done and my bank account was frozen and I received a lien to which I was told to ignore. The money wasted on you all could have gone towards my tax bill. It should not take 2 months to file taxes that were completed in November. Payment stopped when I realized my case manager had not done anything. I even emailed his supervisor and she never replied. You really need to check your case managers. You know they are not following up or providing a decent level of customer service. My advice PLEASE READ THE ACTUAL REVIEWS.PLEASE READ THE REVIEWS! There are other companies with a more trustworthy reputation and proven track record. They keep flagging my reviews because they know they didn’t follow through with helping me. DO YOUR RESEARCH! Don’t make my mistake. I actually ended up getting a payment plan on my own as they NEVER contacted the IRS or the State. Money I spent on this company could have gone towards my debt. Please read reviews and research!

Got into a contract with this company on September 2022 to help me with tax issues that I had. I don't want to go into a lot of details, but safe to say, they did nothing for me. They collected $2700 from me but never contacted the IRS to make any kind of agreement or payment plan. Like many of you, my case was passed around from one "tax expert" to another. The first one wouldn't return phone calls and the final one was unbelievably unhelpful. I finally got fed up and called and terminated their services. The same day, got on the phone with the IRS and was able to accomplish in 2 hours on the phone what this company couldn't in 6 MONTHS. The only thing that these people know how to do well is to collect your money every month. They never fail at that. My advise to the general public: Just call the IRS directly. Talk with them and have a real discussion with them about the issues. I found that they are willing to help you get your tax issue finalized. Don't pay this company to do what you can do for free over the phone.

The professionalism and courtesy of Ruth Reyes.

I chose money solver at the end of May 2021 to help with my tax debt of $45,000+, I was told several times once I had made my first payment of the $5,650 they were charging they would file paper with the IRS to stop any further Interest and penalties from accruing, also they would file paperwork so that the IRS could not put a lien on my home, I was instructed to not speak to anyone from the IRS. After hearing from them a hand full of times since and paying my monthly payment to them, I received a call from money solver letting me know they had completed my case and it was time to submit payment to the IRS the new total was $65,000+. I could not believe it, when I asked about being told the interest and penalties were supposed to stop, I was told "Someone did not tell you the truth then, would you like to continue or should I stop and close your case." I am now in a much worse position and to make matters even worse they are calling and harassing me for the final payment of the $5,650. I told the collector what had happened and asked to speak to a supervisor, he apologized and said he would have someone call me, I never received a call until yesterday another collector asking for final payment. I am calling in the morning and demanding to speak to a supervisor, I want my money back to put towards the extra $20,000 I now have to pay the IRS because of money solver.

Kevin Bowes (Tax Professional) has given me peace of mind! He is very professional ,courteous and compassionate! When talking to him he makes sure you have a full understanding of the terminology that they use and allows you to ask questions so you have an awareness of things being said. After losing my husband over a year ago I can honestly say I can grieve his lost and fell like I don’t have a burden still on my shoulder, God bless you Kevin for your consistency in making sure my case was looked into properly!

These people have helped me for two years now and they are super professional, friendly and kind. Tax Analyst, Anthony Crossley, is always prompt, respectful and professional. I don't know where I would be without him!