Terrible they are scam artist that will just take your money and pass your case around and will never respond back they will let you fall into levy and not do what you’ve paid I’m going on 2 years and nothing has been done other than getting the run around
EM
Eric M.
They were very interactive
They were very upfront, Honest and forthcoming with all the information. Whenever I had a question they answered efficiently and professionally. Overall, a wonderful experience.
Response from MoneySolverJul 25, 2025
We're thrilled to hear you are satisfied with the outcome of your services! Thank you for taking a moment to rate your experience with our Tax Defense Network team.
SK
Shari K.
What began as a promising sales pitch…
What began as a promising sales pitch in the website's initial callback conversation with the company in FL has become an unacceptable communication endeavor with the outsourced "tax professional." She waited past the final hour to let us know THEY had the wrong first digit for the taxpayer ID. She insisted the FL office did not include the L11 form in our file, and she needed me to resend it to her. I did at 8:52 am on 05/21/2025. She previously had made the excuse that she was waiting for the IRS to approve the POAs they had sent in. She again said she was sending (calling) it in right then. If there was a problem with the POA forms, we should have been notified immediately, not the day before the deadline, (May 22, 2025). Once again, in her email to me on May 21, 2025, at 5:47 pm she insisted that she needed to confirm my husband's name and SS# so she could call the IRS with the POA information. The confirmation of name and SS#, the LT-*- form had been texted, called in, and emailed to her by both my husband and me multiple times. The SS# was given to the original representative from FL on a recorded conversation that my husband and I were both part of. The digits were clearly given and repeated back, then confirmed. I confronted the "tax professional" from Cedar Falls, VA regarding the frustration and she answered with "Stop this, or I will block you. I now deal with your husband only." They charged $6800 (so far). If it were up to me only, I would get the initial down payment of $680 back and cancel the subsequent monthly payments. She has become a real source of chaos by placing the blame everywhere but on herself and has tried to pull off the "You have to listen to me because I am trying to help you" effect. If my husband wants to keep her, I at least want her to get things done, not give updated excuses about why she is PAST THE DEADLINE for doing what we are being charged so heavily for.
Response from MoneySolverMay 29, 2025
We appreciate the opportunity to work with you regarding your tax matters but understand you have had many questions about our company's processes and procedures. Although we have addressed several of these concerns, it seems there is still some confusion.
Our team will reach out to you shortly to discuss this matter and any other servicing concerns you may have.
RA
Raymond A.
Tax defence network money solver
Tax defence network money solver , I paid around $2,500 bucks nothing was resolved and they still wanted anothger $1,051.00 they are out of this world i want a refund asap
Response from MoneySolverApr 25, 2025
Hello, Raymond. As our team has previously assisted you with establishing a resolution for your tax balances in 2021, additional services would require a new contract and fee. We understand this has caused frustration and confusion, which our team would be happy to address if you are willing to continue conversations about this matter.
You may contact us at [email protected] for additional assistance when ready to move forward.
LR
Linda R.
I have been with this company f0r 3 1/2…
I have been with this company f0r 3 1/2 years and nothing has happen. I have had 6 Tax Analyst and they are no longer at the company. I paid them 5, 000 or more and the interest on my tax has increase. Please do not invest in this company I am seeking legal action.
Response from MoneySolverFeb 11, 2025
While we understand your journey has been a long one, it seems our delays in resolving your services have been due to our team's aim to establish a resolution fitting your expectations, as we always work to do.
If you are ready to proceed with the resolution options provided, our team is more than willing to continue assisting you.
To discuss alternative options or concerns regarding your experience, you may contact our team at [email protected].
DR
Dawn R.
Dishonest, scam, horrible customer service!
My husband and I signed up with this company who charged us over 13,000 to help us settle debt. Our representative has disappeared and the new person will not email us or call us back. DO NOT use this company. They are a scam, they do not do anything that they claim. We will be attempting to get our money back since the debt they were supposed to help us will has accrued over 20,000 in additional fee’s, interest. Please do not use this company. They will take your money and then do nothing.
Response from MoneySolverFeb 11, 2025
We would be happy to assist you in connecting with your representative regarding your services, but we're having difficulty identifying you based on the information provided.
Contact our team at [email protected] for assistance in addressing your concerns.
JL
Jason L.
These people scammed my elderly father…
These people scammed my elderly father out of a few hundred dollars before I stopped it.
They all deserve to be in jail for what they do to vulnerable people.
But for now, take some time out of your day and report them to the Better Business Bureau.
Response from MoneySolverJan 28, 2025
Jason, it appears you've posted this review on behalf of someone other than yourself. While it may seem you have the complete picture of someone else's experience, that may not always be the case.
If your father would like to contact our team regarding their services, they may do so by contacting us at [email protected]
LR
Lindy R.
This company is such a scam
This company is such a scam! They will make promises and take your money. I just called the IRS and they have no record of any agreement ever on my file. Stay away.
When I called them back they told me the IRS is lying. So who is lying? I don't know but I'm out $3500 for this scam company. Disgusting business that preys upon vulnerable people.
Response from MoneySolverDec 2, 2024
Hello, Lindy. You advised our team in previous conversations that the agreement we'd established for you was sadly defaulted due to non-payment. As discussed then, an additional fee would be necessary to re-establish your agreement following an issue such as this.
We understand this was frustrating and that you were unwilling to proceed at that time, but if you are interested in receiving help from our team, you may contact us at [email protected] for further assistance.