MoneySolverReviews of moneysolver.org

Response from MoneySolverNov 3, 2023

Dawn, our team works very hard to provide our clients with beneficial services and positive service experiences. So, we are disappointed to hear you are dissatisfied with the efforts put forth by our team members. Please call our Client Care Team at (877) 856-5118 for a deeper discussion about your service experience and concerns mentioned here.

Response from MoneySolverJun 13, 2023

Hello, Ethel. We are sorry to hear you've been attempting to reach us and haven't been able to get through to us. Our numbers changed in 2022, and all active clients were notified and sent the best information to reach their representative(s). Regarding your case, without the communication and necessary documents to proceed with your service(s), our team was unable to continue forward. Many notices were sent about our team's inability to proceed with service(s), but we did not receive the necessary response to prevent the temporary closure process. If you are interested in continuing forward, we would be happy to help you. You can expect to hear from our team very soon so we may continue your road to resolution!

Response from MoneySolverFeb 18, 2022

Hello, Rick. We are sorry to see you feel our assistance wasn't of value to you. Our team completed your services some time ago, but it appears you've had questions about additional tax matters lately. Our team's goal is to help our clients, no matter where they are in their tax journey. So, we are sorry to see that the information provided this week has not been satisfactory to you. To have a deeper conversation with us regarding your remaining concerns, please call our Client Care Team directly at (877) 856-5118. We would be more than happy to assist you further!