MoneySolverReviews of moneysolver.org

Please stay away! This company seem to be full of games and scams. I'm throughly upset and frustrated that I have been tossed around multiple times, ghosted, etc. I started speaking to them in September and bought into the whole sales pitch ..... Once they get you hooked into an expensive payment plan (nearly $6k and paid 10% for them to get started then another payment the following month totalling ~1k) you can forget about hearing back from them without having to chase and hunt someone down!!! They simply do not return calls!! The 1st Analyst never communicated with me beyond the 1st email. Then I had to ask to be reassigned to another person, who never responded or returned my calls after her initial email.... The third person finally did call and took more information. I re-explained my situation and circumstances and he seemed to genuinely care. However, a week later he sent me an email telling me what I already knew!!! It's like they didn't do anything but reach out to the IRS just to tell me how much I owed and what the payment plan would be that the IRS offered. Like I could have (and did) do that myself!!! You mean to tell me you all charge people 6k just to tell them what they already know from the IRS??!! I called the IRS myself and worked something out to cease collections efforts. I finally told them I give up and wanted a refund. have to return my call so that I can confirm and revoke the POA with the IRS as well . I've been trying to get someone to call me back for days now so that I can officially close this out and seek a refund since I worked out my own arrangements with the IRS!! RUN FAST!! I will be filing a complaint with the BBB if I don't hear back ASAP!

All they want is your money! You cant get an answer on anything, you go around and around in circles. It is absolutely the worst.

A completely bogus scam company that will take your money and not do any of the work they originally stated they'll do. They also give you the run around telling you that what was originally proposed was not part of the work opted for. The individual I spoke with tells you you're going to be taken care of provides you with his contact number and then ignores all calls. Beware of this scam company and all the scammers working for them.

I FEEL TOTALLY ROBBED BY THIS COMPANY AND AM IN MORE TROUBLE THAN I WAS WHEN I OPENED AND PAID THEM. TOTALLY DUPED BY SALESMAN WHO SAID THEY WOULD SOLVE MY ISSUE, BUT MY ISSUE WAS NOT HANDLED AT ALL SINCE I AM STILL IN THE SAME BOAT. THEY WON'T GIVE A REFUND (HAS TO BE DISCUSSED WITH TEAM) THEY REFUSED BECAUSE THEY CLAIMED THEY FULFILLED THEIR JOB" IT SHOULD NOW FORCED TO SPEND TIME AND MONEY TO TAKE LEGAL ACTION FOR NOT FULFILLING THEIR CONTRACT. IN DEALING WITH THE STATE TAX ISSUE FOR ME. STATE TAX DEPT. SAID THEY WERE NEVER CONTACTED BY THEM, I WAS RECENTLY GARNISHED FROM MY SOCIAL SECURITY CHECK PUTTING ME MORE IN DEBT. I CALLED COMPANY AND TOLD CASE WAS COMPLETED YET NEVER RECEIVED ANY PROOF, DOCUMENTATION OR NOTIFICATION OF NEGATIVE RESULTS OR ARRANGEMENTS, (THEY COULDN'T BE FOUND IN MY FILE AT THIS TIME). JUST TOOK MY MONEY AND FILED ME AWAY. ONLY SUGGESTION WAS TO CALL THEIR CUSTOMER CARELESS DEPARTMENT. TO RESEARCH MY ACCOUNT. I'M A PERMANENTLY DISABLED PERSON TRYING TO MAKE IT BY ON A MONTHLY CHECK THAT DOESN'T COVER THE COST OF LIVING.

If I could give this company zero stars I would. I paid a lot for their services and they essentially did nothing. The lady I worked with was not helpful and would often forget to send me timely documents that she promised to send. It was a terrible experience and a total waste of money and time.

They will not return my emails. They have a significant amount of my money. All communication from them has stopped. We will be looking for a refund. Unconsciousble treatment and not related to what I was promised. Five days later still no contact. I was promised manager intervention, that hasn't happened. All communication has stopped from their end. This will get a canned response, no fixes. Imagine still no call or no fix, I want my money back!

I have not been contacted about whether or not my taxes have been filed. I have completed my last payment and still no email or phone in the last month. Is this company in business to help people or what? Please pay my money back if you have not done the work.

I cant recommend this organization. I believe I was grossly over charged for the services I received. My representative does not return my calls or emails. I recommend looking for a local accountant to assist. After speaking with another organization I found the charges would have been 1/8th of what I'm paying MoneySolver. I gave them a 2 because they did negotiate payments with the IRS and refiled one tax year. All in all huge waste of money.