Richard S.
Excellent dress and accessories
Excellent dress and accessories! Delivery was timely and in great condition. Very happy with our purchase. Excellent service!

About Mondressy is an online retailer specializing in wedding and special-occasion dresses, serving customers worldwide.Our collections include wedding dresses, bridesmaid dresses, mother-of-the-bride dresses, prom dresses, evening and cocktail dresses, and accessories. We offer a variety of styles, colors, and sizes designed for weddings, formal events, celebrations, and other special occasions.We also support custom‑tailored service, so customers can adjust lengths, necklines and other details to achieve their ideal fit.We are committed to providing clear product information, convenient online shopping, international shipping, and responsive after-sales support. Customer feedback is an important part of how we improve our products and services.Our goal is to help women find beautiful dresses they feel confident wearing for life's most important moments.
Mondressy (mondressy.com) has 403 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Richard S.
Excellent dress and accessories! Delivery was timely and in great condition. Very happy with our purchase. Excellent service!
daieyes
I ordered a dress from this company. It arrived 2 sizes too small. After a lot or correspondence I returned I posted it back to Hong Kong, but the warehouse refused to accept it. Do not buy from Mondressy as they will not resolve any problems.
Response from MondressyApr 28, 2025
Dear Customer, We sincerely apologize for the inconvenience caused. Due to a recent holiday, the warehouse may have been short-staffed, which resulted in a delay in receiving your package and led to its return. We are more than happy to process a refund for you. Please contact our customer service team [email protected] as soon as possible with the relevant details, and we will handle your refund promptly. Thank you for your understanding
Carole C.
I can highly recommend Mondressy. They were extremely helpful with making my outfit longer as requested and when it arrived it was perfect. A lovely garment and very helpful staff.
Kathy B.
Mondressy was fantastic! They corresponded with us frequently and amazingly got the custom dress completed and delivered in under 3 weeks! I was extremely impressed with the quality-the dress is beautiful and looked incredible on our daughter. We would've paid 3-4x more for the same dress and quality in the US and it never would've been done in time! THANK YOU Mondressy! We highly recommend and would definitely use them again!
Betsy C.
From initiating my order until I received my custom-sized dress, Mondressy was flawless. I took my own measurements, input the information in the respective fields, requested a "midaxi" length instead of the full length that was pictured online, took advantage of the discount (10%?), and placed my order. Within a few days, I responded to an email to confirm the special length. My dress was in my hands within three weeks of placing the order. The dress arrived inside out to protect the embellishments during the overseas shipping, and it fits like a glove. I couldn't be happier. Thank you, Mondressy! I'll be ordering a mother-of-the-bride dress for my next daughter when that time comes.
derek S.
While the website advertise unparallel service with commitment to customer service with the ease and comfort of shopping at home. This has been far from my experience .Upon recieving my order i notified the company that i would like to return the item. For 2 weeks they have given me every run around in the book as to why i should keep the dress. Per their return policy i have requested a RMA number unsuccessfully. Sometimes they answer my e-mail sometimes not. I strongly CAUTION anyone from ordering from this website repeated calls and e-mail have gotten nowhere but a lose of $140 dollars. I have accepted the lost but do appreciate being scam. Do not order from this website :mondressy.com order #MD232544
Mr A.
Absolutely beautiful 3 piece suit all fully lined amazing quality .I got it custom made and it fits beautifully I’m so impressed will buy here again .👍
Melissa P.
I ordered my mother of the bride dress and waited a few weeks for it to arrive. When it did it was good quality but sadly it didn’t fit me as well as I had hoped. So I emailed them like it says and they tried to convince me to get it altered. After another few emails they told me that I would only get £69 back from the £99 I had previously paid for the dress and postage if I continue to send the dress back. I was led to believe this company were in the uk as the web page was uk also the email address had uk too. I am now having to keep the dress I don’t want and getting a 25% refund apparently. The service is terrible and I would definitely definitely not recommend using this company. They make it look like it free returns but please please be aware it’s not!! AVOID AVOID.