MondlyReviews of mondly.com

Response from MondlyDec 31, 2024

Hello Anya, Thank you for sharing your feedback. We deeply apologize for the delay in our response. We strive to assist all our learners promptly, but we’ve been experiencing an unusually high volume of support requests, which has caused delays. The Mondly trial is meant for you to test out the Premium benefits and decide whether Mondly suits your language learning needs. If you try to get another free trial offer, you will be notified that the subscription will start immediately. If there’s anything further we can assist you with, please reply to our email. All the best from the Mondly Team!

Response from MondlyDec 27, 2024

Hello, Thank you for your review. It seems there may be a misunderstanding regarding our Premium offers, and we’d like to clarify this for you. It would be very helpful if you could send us a couple of screenshots of the offers you’re referencing at [email protected]. We'll be looking forward to hearing from you, the Mondly Team

Response from MondlyDec 31, 2024

Hello, Thank you for sharing your feedback here. We've checked our records, but unfortunately, we were unable to associate your username with a support request in our database. Kindly share your email address or reach out to us at [email protected] with your purchase receipt and a reference to your review. We're looking forward to hearing from you, the Mondly Team

Response from MondlyDec 31, 2024

Hello Chris, Thank you for sharing your thoughts. Mondly offers 38 categories, each designed around real-life scenarios. In addition to this, we provide chatbot scenarios and conversation lessons to simulate real-life interactions and improve conversational fluency. We apologize for the delay in our response; we are currently experiencing an unusually high volume of requests and are doing everything we can to assist everyone. Regarding the cancelation, we're sorry you found the process difficult. We do our best to keep our students informed of any upcoming charges, the terms under which they buy a subscription as well as how they can manage that subscription. However, we'll make a note of your feedback and take it into consideration as we continue to improve our services. We do hope you will consider us for your future language-learning journeys. All the best from the Mondly Team!