Monarch Transport Group IncReviews of monarchtg.com

Great service! The staff was very helpful. Got my bike picked up and delivered fast and on time. I recommend Monarch.

This was a experience I wouldn’t forget I was given a quote of 579 with a message stating I wouldn’t be no extra fees no extra tax once I booked I was told it would earliest Sunday pick I still expected maybe Monday but instead got it Tuesday and luckily I was able to get a job Monday and not miss my interview Tuesday but the worst part was I was charged 823 instead of 579 and then the carrier said since I packed clothes in my car it would be 200 more dollars . I only chose this company because U-Haul was charging me 1,000 to rent a truck and attachments to transport my own car and I ended paying monarch 1000 plus the rental truck I got thinking I was saving money if your a business hold your word don’t sucker people only reason I still paid was because I no choice my car was in Indiana and I moved Alabama thinking everything was ok so no choice but negative zero for this company

Monarch themselves were terrific, the driver hired not so much…but it arrived and thats what matters

We picked the bike up one day late, but showed up one day early, which worked out very professional very courteous. Bike is in perfect condition.

Found you online, placed the order with Ariel. Vehicle delivered in 2 days. Amazing! Company Rep easy to work with, online documents and payment method easy. Will definitely use your company again.

If you are thinking of using this company, run. As like many other reviews, company only wants your deposit, and then communication and service stop. Never communicated with us when delivery of vehicle didn't happen. Couldn't get any answers. Original delivery driver never made contact, decided unit was more than he wanted to drive, but as it turns out, for $600 dollars more (after original quote had already been increased), he would do it. Monarch never responded to any questions/requests. And of course, is not refunding deposit of $300 for services NOT rendered!!!

Everything was good, driver arrived when he said he would, delivered a day earlier then they predicted , price was higher then expected but service was a good experience

I had scheduled a transport of my vehicle from Florida to Michigan and when it came time to pick up the car they stated that they were still looking for a driver! I questioned how could they have scheduled the pickup if they did not have a driver available? I was told that they were working on it and would keep me updated which they did not. We had to leave the following morning so it was imperative that the car be picked up on the day we had scheduled. Well we never heard from Sabrina and left for Michigan without anyone contacting us or the car being picked up. We finally received a call days later, once we were already up in Michigan from someone at the company to apologize. Which was meaningless as the car was still in Florida and not in Michigan with us. Horrible company, horrible service and they charged us the deposit even though it was their fault. DO NOT USE THIS COMPANY. I should have read all the reviews as people had the same experience with them. Once again DO NOT USE THIS COMPANY