Monarch Transport Group IncReviews of monarchtg.com

These guys went all out, picked up my vehicle at 5:00 pm and drove 7 hours to deliver it at my house at 1:00am. Brady and the driver Joshua at monarch will get it done!!! Thanks, Tom.

Arranged pickup near my home. Very pleasant transfer. Delivered my car as scheduled. Thanks to the driver Victor!

Posting for my transportation shipment was done great regarding price ..timing and easy to complete . Insured carrier was verified .The driver was in contact with me throughout the process .Before pictures were taken and no damages was verified upon delivery . I would use this Transportation /Broker again.

TL;DR: Monarch Transport is a broker, not the actual carrier. They cannot guarantee the price they quote, despite what they may tell you. I would recommend booking with a different company. When I booked my vehicle shipment through Bryan, I felt confident everything would go smoothly. He assured me there would be no issues transporting my car, quoted me $1,550, and promised delivery by July 6 to accommodate my family's cross-country move. By July 7, there was still no driver assigned to my shipment, and Bryan had stopped responding to my calls and text messages. I received virtually no proactive communication from Monarch Transport and had to call every day just to get updates and push for a driver to be assigned. Finally, they called with what they described as "good news"—a driver had been assigned and would pick up my vehicle on July 10. The catch? My total price had increased from $1,550 to $2,550. So not only was my shipment delayed by a week, but I also had to pay $1,000 more than the quoted price. To be fair, the actual driver was excellent. He was professional, communicative, and kept me informed throughout the transport. I only wish I had been able to book directly with the carrier instead of going through Monarch Transport.

I just had my 2021 Harley Davidson Pan American shipped from Walnut Creek Ca to Aledo Tx. My Quote was $800 less than the lowest other bid! It would have been a little more, but I received a discount for being a veteran also. Brady took care of me, answered all of my questions quickly, and was very friendly. Communication with the driver was great as well. He arrived on time, loaded my bike up and had it delivered when he said it would get there. I couldn’t have asked for a better experience. I definitely recommend these guys!

Bait and switch. Was quoted 1 price then a 15% discount if booked within 72 hours. Did not honor either quote or discount. Cost nearly $300 more. Shipper sent was horrible RBE Logistics. Delayed twice then canceled. I hired another shipper but they showed up unannounced and loaded the car. Switched drivers and sent 1 that did not speak any English. They were 3-5 hours late depending on which time they gave you. Monarch stopped replying when a refund was requested after shipper canceled. The worst shipping experience I've ever had. Shipped horses from British Columbia, CAN to Pa, USA, Co to Pa , Pa to NC. Never had a problem, but a car? Too expensive and an unprofessional fiasco.

I moved from Ohio to California. Shipped 2 cars. Price was good and they were delivered on time. Matter in fact they were there before I got there and they kept both of my cars safe at there facility until I could get them. The driver was a really nice guy. Communication was great. He kept in touch. He would keep me updated. Most importantly to me both of my cars were safe and I received them the same way I left them. I highly recommend Monarch for any transportation of vehicles you need. Very happy with the service I received.

RV damaged and late at delivery. Need Monarch Insurance policy number, not boat insurance policy. Please send asap. Or I will have American Express stop payment!. John A. Lynn