Monarch Transport Group IncReviews of monarchtg.com

Driver excellent process went well

You went$ from 1020 to $1550 whatever happened to my 15% off

Great experience but just because you pick a date, you may not get that date if a transport is not available. Lots of comms when the date is set

I demand to talk to the owner or manager about my delivery. The guy showed up with my bike in the back of a pickup. When he got to the property he had no ramps to unload the bike and no help. Bought ramps and he was "holding" the bike. It got sideways and fell with me on it.

They made you to sign 10 pages ToS document before you can move further to work with the quote. That signature makes you responsible for all fees and charges you can only imagine. In my case it was $150+ cancelation fee. It was a time sensitive shipment for me and after waiting a few days without result I cancelled the order and they charged me that fee. I wasn't able to dispute it with my credit card company. So they hire people to respond to disputes and pay them with your money -- just stay away from them.

One star bc you cant put zero! Called me 3 times to get my order, took shot without searching reviews, big mistake, placed order Tuesday for Sat pick up camper, after 10 calls to them on hold 10 min then they hang up! 5 emails, texts, got guy on phone Thurs he said ur on priority list no call back. Get guy phone fri he said checking w logistics call u back nothing! I scheduled 2 people to meet me at site 2 hours away to do hook ups, at 2 pm i get call, good news we are delivering monday but its $250 more, f u so i tried cancel they said I lose deposit! In between i had cal them to give them address of pick up and drop off as they just had towns! Now have pursue legally and will go after my time as well as others time, how are these scammers in business

I needed a trailer shipped across country. Monarch was great with a fast pickup and a reasonable price. All went smooth, would use again!

Good real time support but a bit disappointed that the price changed after confirmation.