MomsmealsReviews of momsmeals.com

Absolutely the worst food service provider. My first order went without a problem. The second order was absolutely awful. They are supposed to provide a tracking number once the item to the customer. Since no one would be at home to accept delivery, once it was delivered, I was supposed to receive a delivery notification so I can have another family to travel 5 miles to take the box in since no one is home and it is very hot outside. Mom’s meals said they did not have a tracking number and they would not reach out to UPS to get tracking information from a package they were sending me.Because UPS did not give them a tracking number, it is now up to me to find where the food is in spite of this heat. I have ordered 3 times and I will not ever order anything else from them. The customer service is absolutely awful.

My husband started getting Mom's Meals delivered upon being released from his inpatient physical rehab facility. Let's just say it's been a learning experience. The first delivery arrived without any issues, though he had yet to be given a menu, and thus had no choice in what arrived. The food was edible, but just okay, bland and uninspiring, and certainly didn't strike me as being nutritionally balanced in the slightest. When I called to see if we could request organic or non-GMO options, I was told no, all of their meals contain at least some genetically engineered ingredients, making their claims of serving healthy, nutritionally complete meals nothing but a bad joke at best. For his second meal delivery, despite confirming the order he placed, someone on their end inexplicably canceled the order, without so much as confirming - or even informing him - that this had been done. His third delivery failed to arrive, despite them assuring him at least twice that it would be delivered on a specific day, and when it turned up a couple of days later, the order was refused, and reportedly destroyed. Today we did receive a delivery, which arrived warm, with the gel cold packs completely warm and liquid, and at least two meals opened so sauce was all over everything. According to UPS's own tracking information, this is the SAME shipment that was REFUSED three days ago; they simply had it redelivered, with ZERO consideration that our temperatures have been in the mid-90s, and it clearly rendered the food UNSAFE TO EAT. I can't begin to convey how disgusted I am with this company and its utter lack of concern for the safety and well-being of its clients. Hopefully the Health Department will be paying them a visit in the near future. Food Safety laws are CLEARLY being ignored and/or broken.

I have to say that I am completely happy with the food and the service. The food is very good. Much better than I expected. When I called about my food allergies, they made sure I was completely safe. They let me know about the three meals in my first box that were not safe, and made sure that they didn't put anything dangerous in my second box. And when I did my first order, they made sure that I didn't order anything I was allergic to. On top of all that, they are now letting me know in a short time block, when my box will arrive. The customer service is outstanding, very helpful and friendly and supportive. I do have a little problem with the live chat, byt i think the problem is with me, so i just call. Great food, great service. Thank you Mom's Meals.

There was never enough to pick from... The biscuits and gravy were okay....the Biscuit could have been just a little bigger

My husband has had deliveries without any insulation or ice packs. It's 80 degrees here and the box is in the sun until we can get it in. I know Mom's meal used to insulate for shipping.

After 3 months of moms meals my fatty liver cirrhosis is now semi cirrhosis Miracle meals thank you

NOT DIABETIC friendly!!! HIGH IN SUGAR. HIGH IN CARBS. WILL MAKE YOU SICK!!

I just started and the menu is one page. The front page is full, the back page is half full. and the back page is mostly breakfast, which I never eat lol. Gives me limited choices. The first month I ordered what I wanted from their menu. The next month a few things were removed. The following month, there was a new menu, and almost every single thing I liked and ordered was gone. So I had to order like 7 of one thing and 7 of another thing. No variety. Also, and I can confirm this by checking their website, calling them and asking them on their facebook page. The meals you see on the website, are NOT accurate. NONE of that food is on my menu. I asked them if there was a difference between the menu of people who pay cash, and people on the Medicare/Medicaid program that pays for your meals. There is. So if you are low income and getting that benefit, you get a different menu, than the cash paying folks, which I think is wrong. It should all be the same. Everyone should be treated equally. After 3 months, of eating the same 2-3 items week by week, I had to call it quits. The meals I did like and choose, I was getting tired of, and there were no other options that I would choose. But if you have a bigger menu, and more choices, you would most likely fare well. For the foods I like, they are cooked well, and packaged well. They freeze good too. Just do not go by the menu on the website, call them and have them email you a CURRENT menu.