X B.
The package arrived heavily damaged
The package arrived heavily damaged. Update: Customer Service promptly replied and resolved by refund me. I am looking forward to trying the product when it will become available.
Response from Momo LifestyleOct 13, 2022
Hi Mr. Bui This is Julia from Momo Lifestyle and I am very sorry to hear about this issue. Nothing to worry, we have also received your email and the item was indeed badly damaged, probably happened during transportation. We will refund you without hassle, please see our response via email and we should resolve it shortly. It's really a shame you couldn't test our EasyFry ® this time and we hope you give us another chance in future. Thanks and let me know in case there is any other issue. Julia - Momo Lifestyle Team



