BRUCE E.
Potentially great product, but...
I bought this particular stone bath mat because of its larger size than most others. Ordering and delivery were easy and fast. The mat itself is nice except for one glaring characteristic which for me was initially a problem. The mat is bowed in the center. None of the four corners which have anti-skid pads touches the floor. The first time I exited the shower the mat moved a few inches. That caught me off guard and I almost fell. I'm a 72 year old geezer and not as agile as I was in my youth. Why those pads are located where they are is beyond me. To remedy the situation I installed rug anchors on the entire bottom of the mat. One side of the mat is still raised about 1/4" above the floor, but the opposite side and about 80% of the mat from that side all the way to the other is contacting the floor and securely in place.
Response from Momo LifestyleJan 17, 2024
Hello, Bruce, Thank you for sharing your experience with us. We'll always consider every feedback in order for us to improve our services. We have a simple remedy to correct this issue but you've already solved it with greatly. However, all Momo products come with a 1 year warranty for your peace of mind so we're prepared to also help you solve this issue in the best way we can! Our team has already contacted you and we're looking forward to helping you solve this issue for you. All the best, Momo Lifestyle Team



