moduleexperts.comReviews of moduleexperts.com

The reviews are true, they say the can fix your module and then call to say they cannot! When they called back, they said I would receive a full refund; this was not true! They kept 99.95 and refunded 66.56. When I called, they said this is standard, I was told it did not matter what they said, you will not get back the full amount if they claim they cannot fix it. DO NOT TRUST THEM TO FIX IT, they make more claiming they will fix it and then return the module they did not fix to you.

Well they got me. I did not see the reviews. Sent my ECM in to for repair. Guy named Mark was super rude after I paid and shipped it to them. Called me back two days later and told me that it wasn’t repairable “something in the board not serviceable”. When I started to just ask him a few questions he got very rude and nasty. Told me he was returning my ECM and issuing a refund. I waited for a week and got a partial refund of 72$. Initial charge was 204.90 and he guaranteed to be able to fix.

Beware!!! Do not use this company they are crooks. They do not offer any resolution to the problem. They just State unable to repair your unit and refund you a minimal amount. They claim it is all diagnostic services and they keep all your money. Their customer service is also horrible while I was speaking with a representative she just hung up the phone. If you truly just want to give you money away this is the company that is willing to take it. Once again beware use another company. They also go by Nationwide parts distributors. Today I was contacted by a supervisor at module experts. The gentleman was very kind and courteous we were able to resolve the problem. I will keep you informed to make sure everything pans out. Once again I think the supervisor from module experts.

DO NOT BUY from Module Experts. Zero Stars. Module experts is a scam. They prey on innocent people who need to save money on auto repairs and all they do is rip people off. DO NOT BUY from this company. I was told September 29, 2022 originally that it would cost me $253.99 by Adam.E, not surprised they don't use their last names. After 1 week of calling and emailing for an update Adam .E sent me an email stating the following; On Thu, Oct 6, 2022, 8:29 AM Adam E Adam.E @moduleexperts.com (Our technicians have informed me that diagnostics are completed on the Honda Accord ABS module, and this unit is beyond repair due to the issue being traced to the main processor (computer chip). The chip is not able to be replaced on this module, as it is made into the circuit board assembly, so you would need to replace the unit to correct the issue. There is nothing that can be done to save this unit. It must be replaced. We can provide a remanufactured replacement, programmed plug and play and with a lifetime warranty, at $699.00 (minus the repair cost), so we would need an additional $460. This would take a couple of business days, and it will come plug and play ready to go. Just install it. We can use the same card you used for the repair if you prefer. Would you like us to get that going for you? After days and weeks of calling and getting no answers, I made threats and low and behold was told my part was shipped out already by Darryl. 5 days later I got my replacement part and my mechanic said it's a faulty module. I filled out multiple technical assistance forms and it said "Thanks for letting us know you having an issue. We apologize about the inconvenience this may have caused you. One of our skilled technicians will contact you back shortly." No phone call back, no email back and I am not surprised. I am going to file a complaint with every and all agencies to make sure that these vultures get what's coming for them. DO NOT BUY from Module Experts. Zero Stars.

paid for repair of abs module. shipped to company september 17th. company stated abs module not repairable. offered replacement for $499 that I approved immediately. checked for status or tracking no answer to email or from technicians. secretary was nice. after 33 days of my customer not having a running vehicle my part is shipped back not fixed with no explanation or paper work. Cost me $48 shipping company gave partial refund so that cost me another $125 and lost a customer over this deal. Will not use or recommend this company

Just about mailed my CPU to them, wait let me read the reviews. My goodness!! No wonder they are a little cheaper up front, but they are not finished with you yet. Watch out folks!

Sent ecm for repair $259, told me ecm couldn’t be repaired, told me it would be an additional $599 for rebuilt ecm, I gave them the OK to go ahead and do it, I did not read reviews on this company till after I payed for new ecm, I was very skeptical after reviews, after receiving ecm I installed in vehicle 2007 Saab 9-3, I would have to say vehicle runs great better then it has in a long time, all in all it was a good experience just a little more then I wanted to spend but car is up and running

My Mini had a fault on the footwell module. I sent it directly to the address on their current website. First surprise, they moved! didn't update their address, so had to re-route it. Sigh,,, Next, it was into the shop, and they wanted their pdf form filled out. The pdf form is not editable online! Oops. I sent them a Word doc and they got busy. After 3 days, get a call 'your module is damaged and can't be fixed by us'. Oh, and they shipped a module back to me, that was NOT the module I sent them. Pretty sure they flashed my good module, and sold it on to someone else, and sent me a burnt module that has a diff part number. Do NOT use this service.