moduleexperts.comReviews of moduleexperts.com

Despite being told by Adam that my electrical problem with the fuel level gauge malfunctioning was the result of the BCM capacitor or chip malfunctioning, I sent it there twice once for the repair service and shipping cost. After getting it back the problem with the fuel gauge not working accurately or correctly did not go away. I sent it there again under warranty for a week and a half or more and got it back within 3 to 5 business days and the electrical problem was still there. Although I was refunded for the work they did, I will never do business with these people again who need to go bankrupt for the lies they tell people about any and all electrical problems their cars suffer with.

Complete scam. Sent in ABS module that was experiencing intermittent communication loss with wheel, a repairable fault, only to be told it was unrepairable. Sold me a "rebuilt" module that was bricked upon arrival. Chris at Module Experts refused to acknowledge knowingly selling a terminally ill module, refused to refund, refused to warranty the unit if sent in, but offered to "test the unit and advise" if I paid to send it in.

DO NOT TRUST! TOOK MY MONEY, REFUSED REPAIR, and GHOSTED ME! Avoid AES Modules at all cost. I sent them my trucks PCM along with my payment for repair and shipping. Once they received my module, they claimed it couldn't be fixed and immediately demanded an additional $399 to buy a new one from them. When I refused the upsale and told them I didn't want to move forward they completely quit answering my messages. They have refused refund and are now ghosting me. Now I'm out 175 dollars, my truck is still broken and I dont have a working PCM. Read the reviews before you do business with them. I wish I would have cause a lot of them are saying the same thing as me, I don't understand why they are allowed to stay in business scamming people and they are top of google search results cause its paid advertising not because they are the best.

Module Experts, AKA NationWide Parts, does not stand behind their warranty. Three years after sending my ECU and getting a reman in return, the "new" ECU was determined to have gone defective by an expert mechanic. It was returned under warranty per Module Experts instructions, who were unable to provide a plug-and-play replacement. They will also not provide a refund. Do not use Module Experts. I WISH I had read the reviews before sending it off.

This is a scam company. They advertise they will take care of your module. You ship it, they say they can't fix it, charge you for a diagnostic that never comes back and damage the module. Stay away!!!

Like many reviews on TrustPilot, my review of ModuleExperts is not good. Stay clear of ModuleExperts. I feel I have been scammed. I paid them over $260 to test and repair my ECM. They said it was not repairable and for an additional $600, they would send me a working module. About ten days later I called to get an update on the module. They said they would send it in the next day or two. I got the module and installed it. I got the exact same symptoms as before. I called them right away. No response. A customer service rep called and said the ModuleExpert technician said I need to drive the car for a few days. I told her the original complaint is the engine will crank but not start. She asked what testing was done. I emailed the long list of tests performed. Then they went dark. No one returned any of my calls or emails. The service rep that answered the phone said I needed to talk to Darrel. After a few days of leaving voice mails, he did call. He was rude and was not about to offer any assurance or help. Knowing I was not getting any help or honesty from them, I cut their warranty sticker on the module and opened the module and found my original card inside … the one they said was not repairable. I examined the card with a magnifying glass and did not find any repairs or new solder joints. I have been in the electronic business designing and repairing digital cards for 36 years. I had inspected the card prior to sending it to them. The card looked the same, no repairs. I tried to stop payment through my credit card. The fight is still going on. I will pass this review on to BBB.

Hello guys I already posted my review about module experts how they scammed a lot of us if you are reading this please file a complaint with the bbb so they can shut them down they are rude and a bunch of liars they lied about fixing my module and charged me the diagnostic fee on top of that it wasn’t even my original module so please go to the bbb website and file a complaint these monsters need to be stopped

I called asking the process for getting my PCM repaired and the guy rudely HUNG UP on me! I tried calling back of course he would not pick up the phone, I eventually got someone and asked for a supervisor, and she said that she monitors the calls. Basically, nothing was going to happen. Well, it did I took my module and money to a competitor.