moduleexperts.comReviews of moduleexperts.com

Adam E. the Internet Sales Associate assured me they could reparir my 2005 BMW 325xi ECM for $239.00 plus shipping and handling. I got an email back saying the ECM was beyond repair and it would cost another $760.00 for a remanufatured one. I agreed. They charged my debit card $813.20 instead of the $760.00 I was told. I was led to believe that I would get the remanufatured ECM "Plug and Play" ready for me to install. When I receive the ECM, there was somone else paperwork included with my paperwork and a message saying that I had to have a certified mechanic install the ECM otherwide the warranty would be null and void. When I brought my dissatisfaction to Adam's attention he emailed me back stating "I don't caree who installs it. Don't email me again." Great customer service? Not in the least. I will never use Module Experts ever again. I will go to BMW from now own.

Bate & Switch Scam outfit. I deeply regret ever having sent them my truck's Transmission Control Module (TCM) to be repaired for $149 + $15 return postage. They claimed that my TCM could not be repaired, but for $499 they would sell me a re-manufactured unit. I reluctantly agreed to this because I could not drive my truck without a TCM, even though I could buy a refurbished unit for only $225. But that would delay being able to drive my truck even longer. After having been without a TCM for 2 weeks, I bought a a refurbished TCM from Flagship One for $225 + free shipping. And then cancelled my order with ModuleExperts & told them to return my original TCM. They refused to cancel my order, & still have not returned my original TCM. As it turned out, my truck's check engine light (P1740 error code) was being caused by the transmission's Torque Converter - and NOT by the TCM. I believe that ModuleExperts had lied to me when they told me that my TCM was defective & could not be repaired. I bet that they repainted it, & then sold it to some other sucker after reprogramming it.They charged me $514 for a used TCM that they refused to allow me to return.