moduleexperts.comReviews of moduleexperts.com

Worse compnay to deal with ever, website is dishonest not to mention how they can assure you they can guarantee to fix and quick turn around, then only to be told they couldn’t fix it, sent module, would not answer emails kept getting excuses from every department, lost item, no tracking provided, more and more excuses, definitely wished we would have read reviews before doing business with them because every single one of the negative reviews is spot on! And only to receive threatening response from “Darrell” after expressing our negative experience with them. Would NOT recommend them to anyone

Poor service. Unable to answer my questions by email and no reply to my follow up email. Was told by Adam they could fix my part in first email. Called to try and get more answers to my questions with no luck from their ladies Was told she would call back in a few minutes……. No reply again After reading all the negative reviews I’m glad I did not waste any more time or money dealing with them. Would not recommend using them . Extremely poor service Do not use them.

I would give 0 stars! This is the worse company I’ve ever done business with. The supervisor is rude and talk down to customers and treat himself as if he’s the God of all information. They will take your money and give no excuse but it was their fault. Management staff is very immature and will post the phone calls to there website

I contacted them to fix a injector driver ,they assured me it could be fixed,sent in the pcm . I received a call stating my pcm could not be fixed because it has a bad injector driver. Do with that what you will.

Chris got me what I needed in a timely fashion and everything worked great. Horrible experiences with other places and dealing with Chris was almost too easy

I've sent them a module over a year ago to be rebuilt, they told me it couldn't be rebuilt after they received it and I had to pay an additional $300.00 for it to be cloned. Paid it, and when I received the module it didn't work. I had to wait for another 1 which took a while. When I received the 2nd unit i sent them back the first 1 Thinking the problem was solved. That 2nd module had issues also and I ended up taking the car off the road. Luckily I had another car. Unfortunately someone ended up totaling my car in an accident so I insured the 1st car again thinking since I purchased a lifetime warranty I'll try to let them fix the problem once again. I sent them the 2nd module and after 2 weeks of them receiving it, they tell me, they never received the 1st one back and there's nothing that they can do because they have no record of the first one being sent back and now neither do i given the defective module was sent back over a year ago. After I continously contacted the company after they received the 2nd module to find out whats going on with the 2nd defective module they gave me the run around, after 2 weeks they told me I would be out of the $500.00 plus that I sent them. I have a friend who had the same exact problems with them fixing her Mercedes module minus the computer issue that they lost. I wish I would've read all their reviews before giving them a chance and now I have to go another way to seek my money back and have a professional resolve the problem. I have recommended this place to others thinking they knew what they were doing and i now regret that, but thank God none of them used them pending my outcome. I have alot of Saab enthusiasts acquaintances that have had better luck and experiences with esaab.com. So I will be giving them a try after I purchase another computer from a junkyard. My advice to anyone seeking this service is to read the reviews. I personally feel they should be put out of business. They operate as a closet company rather than a corperation. If I could leave negative stars I would.

Yes every review I've read is TRUE very poor customer service,BOLD LIES about repair skills,same module they said couldn't be repaired fixed by their competitor my module was never touched..for anyone looking for module repair PLEASE DON'T USE THIS COMPANY it's just HORRIBLE...

They tell you they can fix it, no problem. Then send it back a few days later without a note, phone call or anything. Exactly the same as you sent it. They don’t even touch it except to put it in another box and ship it back. You only get a partial refund after calling and demanding a refund.