ModloftReviews of modloft.com

Placed an order for a King Bed that was in stock on 9/21/22. Modloft said to expect delivery in October. After hearing nothing, called again to check on it and they said it was in transit. Nov. and Dec roll by with still no explanation. When you call customer service they tell you that they will look into it and call you back, but they never do. On 1/13/23 Modloft says it is at the delivery company. I was able to confirm that the bed is waiting to be scheduled for delivery. Hopeful that the bed will arrive soon. Just want people to know that when you order from this company, you have to spend a ton of your own time following up on orders. How can a bed that is in stock take over 5 months to get!

I purchased the Astor Dining Table. Upon arrival, I was impressed- it really is a beautiful table. However, after a few uses, basic actions like passing a plate would yield a scratch. Really poor quality. I reached out and it took many, many follow up emails and calls to get a response. When I finally did, it was we can't do anything about it (from Miguel Perez). If you write a review on their website that is negative or on their instagram, it will be deleted. If you are interested in real reviews, take a look at their yelp or BBB.