ModeSens Reviews | Read Customer Reviews of modesens.com

ModeSens Reviews | Read Customer Reviews of modesens.com

ModeSens reviews

112 approved reviews, newest moderated first

charlotte F.
Dec 20, 2024
Beautiful bracelet
Beautiful bracelet. Just what I wanted. Very pleased with my purchase.
Response from ModeSensDec 21, 2024
Hi Charlotte, Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and like the bracelet! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase among 600+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase! Best regards, ModeSens Team
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Jia T.
Dec 18, 2024
A perfect place to get a better price
The product arrived on time and was a perfect place to get a better price.
Response from ModeSensDec 19, 2024
Hi Jia, Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase! Best regards, ModeSens Team
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Tina
Dec 5, 2024
Super angry
Fed Ex shows that they delivered my order to me. I DID NOT receive it. FedEx refuses to provide any further information to me as they said you sent it ground economy (the cheapest way). They provided me with a USPS tracking number that is incorrect. You have NO PHONE number for customer service. I want my MONEY BACK!!! I have spent 2 hours trying to get ahold of you, talked to FedEx twice (they refuse to help me) and now I have nowhere else to turn. I want my money back!
Response from ModeSensDec 5, 2024
Hi Tina, I am sorry that your order fulfilled by our partner store was lost. I assure you that you are covered by ModeSens Shopper Protection in this case. I am glad to let you know that we are able to help you won the lost order claim with our partner store on this order and processed a full refund toward your original payment method. Please let us know if you have any questions. Happy New Year! Thank you, ModeSens Team
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Steven F.
Oct 29, 2024
Bought perfume and never received it
Bought perfume and never received it. There has been no updates or emails. They gladly take your money though.
Response from ModeSensOct 29, 2024
Hi Steven, I am sorry about the confusion. With our concierge service, you do not pay when you place the order request. The payment will only be captured when your order is confirmed by one of our partner stores. We do send emails and push notifications on order update. Please feel free to reach out to our customer service team at [email protected]. We are happy to help you resolve any questions you have. Thank you, ModeSens Team
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Egypt
Aug 16, 2024
My new Levi's Overalls
My experience was great because my order arrived in a timely manner and the product fits perfectly with my new wardrobe. Even though the product cost more, the product is of great value and quality. Again, the product is of excellent quality and it matches all of the colors in my new wardrobe. It felt like the product was crafted "Just for me!"
Response from ModeSensAug 17, 2024
Hi Egypt, Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and like the item! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase! Best regards, ModeSens Team
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CONNIE D.
Aug 9, 2024
Easy to order and quick delivery
Easy to order and quick delivery
Response from ModeSensAug 9, 2024
Hi Connie, Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and are happy with the service of our partner store fulfilling the order! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase! Best regards, ModeSens Team
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Ronald G.
Jun 21, 2024
Pleasantly surprised
The shorts were available in my size and arrived sooner than I expected..
Response from ModeSensJun 21, 2024
Hi Ronald, Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and are happy with the service of our partner store fulfilling the order! ModeSens is your smart personal shopper, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase! Best regards, ModeSens Team
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Aaron K.
Jun 20, 2024
Great shoes and quick service
Great shoes and quick service. Not to mention the price.
Response from ModeSensJun 20, 2024
Hi Aaron, Thank you for your positive review. We are happy that you liked the shoes and enjoyed shopping with ModeSens concierge! ModeSens is your smart personal shopper, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase! Best regards, ModeSens Team
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