CherryVinyards
took a long time for them to find the…
took a long time for them to find the item. Almost a month. I guess i could've just ordered directly from the site. Not a bad place to order from but just know it is a process.
Response from ModeSensMar 3, 2026
Hi Cherry, Thank you for your feedback — we truly appreciate you sharing your experience. I’m sorry to hear the process felt longer than expected. In most cases, if an item is available from one of our partner stores within your target price, we’re able to confirm and secure it within minutes. However, delays can happen when the item is out of stock across our partners or when none are able to meet the price you’ve set. In those situations, our team continues monitoring 850+ global partners to find the best possible option as soon as it becomes available. That said, your feedback is incredibly valuable. We’re actively working on improving speed and transparency in the concierge experience so it feels as seamless and efficient as possible. We truly appreciate your patience and hope to serve you better next time. Thank you, ModeSens Team