MODDIYReviews of moddiy.com

Good Price, shipping time is well. Contact to support was friendly and helpful.

Competitive prices and excellent customer service!

Read everything on website related to shipping prior to purchase, even with covid delays it was expected in two weeks for most instances. I needed this 90 degree adapter so heatsink fits in itx build and needed asap and figured this quicker than ordering direct from China via Aliexpress. It took two weeks for the order to leave Hong Kong and an additional month now and still no tracking update. Since then I have ordered two things from China via ebay and Aliexpress both of which have already arrived via air shipment, speedpak and ems epacket, no additional charge, one of which was under two weeks. Customer support now alleges due to covid flights to my country have been grounded forcing long freight delays, which is clearly a lie and I proved it to him, and he is adamant it is impossible from Hong Kong when the packages I got were from there. Do not urinate on my back and tell me it is raining. Order direct from China and save 95% of your money and get the item faster is the bottom line. Moddiy ships to you as cheap as possible and hide behind covid to justify it. It is a disgrace. Update: was offered my money back to remove negative feedback which is in effect a bribe. When I refused they now reported the review to trustpilot for content. No wonder their reviews are so good. Filed credit card suit for item not received. Update2: after the above failed the review was again reported to trustpilot for an in-genuine experience aka ModDIY says I'm a liar. I submitted proof, as you can see the review stands.

Carrie has gone above and beyond with her customer service. She worked hard to find an unusual dust cover for me so that I could place one order and save on shipping. GREAT WORK

EXCELLENT Customer Service!!

I have waited over 2 months and still nothing and no idea where my item is. Live chat is useless as i have been waiting over 24 hours with no response. This is the second time i have had an issue.Update: After contacting the company and posting an appropriate review i received a refund which is good. The part i had ordered never made it onto my project though and that was bad.

Fast shipping and great customer service! Great people to work with.

Super helpful and knowledgeable support! Will definitely be buying more parts and cables from them in the future.