hyun P.
Customer service representative Ms Karla B
Customer service representative Ms. Karla B was very helpful and prompt in addressing the issue I have with the product. Made it really easy to process the request for the replacement part.

Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 236 reviews with 5 stars · Clear filters
hyun P.
Customer service representative Ms. Karla B was very helpful and prompt in addressing the issue I have with the product. Made it really easy to process the request for the replacement part.
Stacy A.
Brigitte was helpful and responsive in takin care of the replacement for our dresser!
T.Kole
I had an issue with a table top I ordered. There was a defect on one end. A technician was sent out to try to repair but unfortunately after he tried diligently to address the issue, it was not to my liking. The customer service tried to accommodate me with some other options. I said I would be more happy with a new table top. They agreed and ordered me a new one. Stay tuned and I will hopefully be able to report back that it is perfect! Thank you!
Rje
Karla J and her manager were very responsive to our situation. They respected that we are very loyal Modani customers. They treated us the right way! The Modani way.. I so appreciate their time and effort- it makes all the difference! Thanks again
meme
Had an issue with my furniture that was delivered and resolving it was a great experience due to Karla J. She followed up even when I had forgotten to reach back out to them. I really appreciate that there are still good customer service representatives working to make a difference.
Caroline R.
I have purchased a new sofa from the new Modani collection , I love it so much. Comfort level is on point and I have received several compliments when having guests over on how it looks! Very happy with my experience
Jonathan M.
Very happy with my sofa!
MichaelH
Jenece was great. Responsive and helpful