SJ
Customer Service (Karla B) was very…
Customer Service (Karla B) was very helpful! She was able to quickly get approval for a price adjustment on items I had just ordered, allowing me to purchase more items! Thanks! S.J.

Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 236 reviews with 5 stars · Clear filters
SJ
Customer Service (Karla B) was very helpful! She was able to quickly get approval for a price adjustment on items I had just ordered, allowing me to purchase more items! Thanks! S.J.
Hector H.
Karla J was excellent!
jamie S.
We had a broken piece of glass in part of order. Jose was the most efficient at taking care of this for us. He said we would have our replacement part in two weeks.
ZAK O.
Brigitte was prompt in resolving my issue
JS
My reason for 5 stars is the exceptional customer service I received dealing with an issue I had with my brand new sectional that got delivered. Two sectionals (out of five) had some stains. The delivery guys took pictures and told me to contact Modani’s customer support. First, I called the store, and Makayla told me to send an email and she immediately helped me file a claim. I didn’t have to follow up. She knew what to do, and did it immediately. Then, a day or two later, I get contacted via text by Jose (whom I had such a pleasant experience with). He was quick to respond to my texts, and he helped me set up a technician to come inspect my sectionals. When my schedule didn’t work with the technician’s schedule, Jose replied back in a courteous and patient manner. He worked with me to get the issue resolved. He took the initiative to follow up on a Monday, after the weekend had past. (Normally, with other companies, I’m the one to reach out to get the status or an update.) José suggested other solutions, and gave me a choice that worked for me. I would buy more furniture from Modani due to this experience. There’s comfort in knowing that if I purchase from Modani, and there’s an issue, they want to make it right. That’s valuable to me.
Paul S.
Modani provided a beautiful product and of high quality, the sales team were very professional and the logistical team were incredibly nimble. Thank you for a great experience!
Juliane G.
Gave me the attention I really needed, excellent
Shelly S.
Jose was very helpful in replacing the missing pieces on my chairs. I appreciate the quick turnaround. Thank you very much.