Michelle E.
Great customer service
Great customer service. Gary was super helpful!

Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 236 reviews with 5 stars · Clear filters
Michelle E.
Great customer service. Gary was super helpful!
Feng S.
We ordered a Hiro king bed and a Casa queen bed, among other items, from Modani. The Hiro king bed needed two sets of king sized slats, but for some reason we received one king size and one queen size. The slat for the Casa queen bed was also missing one wood piece. We called Modani’s claim center and submitted the evidence of the issues. Our customer service agent Stephania helped us solve the issues very efficiently: we received the confirmation that the replacement parts were on the way shortly after we called. Besides this claim call, our other experiences with Modani customer service have also been very satisfactory.
Zhendong R.
The order dinning table came in short of four long screws, called customer service and Estefania took my call, she act quickly and resolved my issue. Really like her
Jessica
Gary from customer service is the best! He was super helpful and quick! Had such a pleasant experience.
Frederick W.
I’ve had some defective furniture delivered to my house, Gary in the customer service department has been very helpful with the process to replacing them. Eddie in sales has also followed up with me after the sale. Great team!
Lisa W.
I had an issue with one of my delivered items this morning and Gary was very helpful in resolving the issue so quickly with a replacement! The stress has left me! Thank you Gary for making it right!
Anya
Modani’s customer care is over the top. Stefania is really helpful.
Rita T.
We had a great experience with Modani furniture in San Diego from beginning to end. We ordered four leather barstools, a leather sectional, an electric reclining chair, and two side tables. The furniture arrived very quickly, within a week of ordering. The “white glove service” delivery was spectacular. Two guys showed up on time and were extremely careful with setting up our furniture. They left no packaging and were fast. Our leather furniture is high quality and we love it. I’d absolutely buy again here, and actually did buy more today! Both of our salespeople Alex and Ryan were friendly, helpful, and knowledgeable. Highly recommend!