D J.
Customer service was quick
Customer service was quick, professional and outstanding. Thank you!

Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 236 reviews with 5 stars · Clear filters
D J.
Customer service was quick, professional and outstanding. Thank you!
DP
Michelle in customer service did the seemingly impossible task of expediting a shipment of missing dresser handles. Instead of a likely 3-4 week ETA for the shipment, they arrived in less than 3 days! I am very grateful for her gracious and superb customer service. Thank you, Michelle!
Cassie
Estefania helped update me on the status of my return. She was professional, and pleasant to speak with.
Michelle K.
Ordered a sofa from Modani and the recliner section did not work properly. I was able to text a claim which is incredibly convenient. Gary, the customer service representative, texted back almost immediately and asked for some information. Once I sent the information in I was contacted by phone and given a variety of solutions. Not even 15 minutes later I was sent a confirmation that a new recliner section was ordered. Gary was very friendly and professional! I appreciate him as well as this exceptionally expedient system!! Hands down the best customer service I’ve encountered in the past 5 years.
Taly
I wanted to return a furniture that i bought and Estefania helped me with the process. She was so kind and helpful with everything. Thank you so much
Michael B.
I’m happy with the experience I’ve received from Modani and product. Thank you.
Sheila H.
Stephania From Modiani customer service is amazing very polite and helpful She goes beyond to help with any question and concern I had with my purchase She made sure I was satisfied and taken care of my coffee table was broken via delivery she immediately make sure I was replace with a new one and was happy. Very sweet and professional she needs more that 5 Stars Sheila Hunter Satisfied customer
Maggie A.
Todo muy bien!! Estefania me solucionó mi reclamo con muy buena actitud!! Ojalá llegue pronto el espejo!! Gracias