Mocha Whip offers handcrafted whipped shea butter, vegan body butter, shea body whippies, shealoe, swirlies, softies, butter balls and african black soap. Woman owned, black owned.
mocha whip (mochawhip.com) has 83 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Yolanda E.
I have been buying the Mocha Whip products for years, and it has not only really helped my sensitive skin. But also the flavors smell so amazing like dessert, and my skin stays moisturized for days. I no longer use lotion. I have always had a good experience with shipping from this company and customer service.
Ryan
7/6/20 UPDATE: Products Received! 6/29/20 UPDATE: Shipping Confirmation email received 6/27/20 UPDATE: I've been contacted by Mel and Karen from Mocha Whip. I have been issued a refund and will have my order comped. Mocha Whip is a brand I've been excited to try for some time, so hopefully the next update(s) will be about the products! I purchased Two Raw African Black Soap bars on sale April 4th. I received a shipping notification email on April 14th. However, whenever I checked the shipment tracking, there was never an update on location (it stated location was FL) or shipping. I stayed patient, surmising a delay due to COVID-19 complications. I sent a follow up email to customer service on May 23rd requesting an order status update. Someone named "Jan" replied on May 25th stating: "We will definitely ship your order this week. We honestly thought we would have been able to ship your order last week, but we were still catching up because our team is operating with less personnel during COVID-19. We are just beginning to get things back close to normal .... the "new" normal. As a result, our email response time is currently delayed. We truly apologize for the delay in shipping! Because of the delay and inconvenience, I will include a complimentary gift. We will email your USPS tracking number once we have delivered your package to the post office." I had not received any email about delays before reaching out for an update. I emailed again on June 12th, because I had not received any shipping update after that response. Someone named "Kim" replied on June 17th stating: "We really apologize for the delay in shipping your order. We are currently running behind in shipping orders. We are bringing in new production members this week to speed up the production timeline. This will help us to meet your needs better. We’re also working staggered shifts during the pandemic and being as safe as possible. We have not forgotten your order. We are dispatching as fast as possible. But if you prefer to cancel your order and be refunded, we truly understand and will refund you. However, if you would like to keep your order, I can provide you with an accurate ship date this week." I responded back expecting an update within the week. At the time of this review, there still has been no update on my order. The current COVID-19 operation information on Mocha Whip's website states: "COVID 19 We are fully functional and following all CDC guidelines. Our shipping timeline is currently 3-5 days behind schedule due to our smaller team. Our email response time is currently 24 hours. We will email frequent updates to keep each of our customers fully informed."
Lori
Wonderful product! My skin looks and feels great. It moisturizes perfectly without leaving my skin feeling greasy. It also works extremely well on my feet. I use it everyday. My favorite scent is B day. My daughter who has eczema uses the unscented and her skin loves it. I strongly recommend Mocha Whip. I just love, love, love it 🤗
Kanika
Love the product! Smells so good and leaves my skin feeling so good. We ordered Birthday, and the Almond Delight flavors and recieved them at the scheduled date,right on time.
Briana
Ordered the Vanilla Chai Whippie and it’s divine. Thick and luscious and smells delicious. Great quality, vegan, and from a Black-owned business!! Shipped faster than expected, and container is bigger than expected!
Rachel J.
Fabulous product. Rich and luxurious in texture and feel during application...light and non-greasy feel once applied! Truly magical!! I've never come across a product like this before. It is my go-to for gifting. If you're waiting to buy - just do it! No regrets :) So many reasons to love Mocha Whip. I'll be a customer for LIFE!
Melinda
I have received the vanilla rose swirl and lavender dream Shealoe butter and they are truly amazing! Very hydrating and smell heavenly. I am set for the summer! Thank you for such a great and guilty free product along with amazing customer service!✌🏽
dina G.
This is honestly one of the best smelling Shea butters around. The scent is long lasting and I have dry skin this really penetrates your skin As it should. I’d recommend to anyone!!!
