MobileSIM Reviews | Read Customer Reviews of mobilesim.com

MobileSIMReviews of mobilesim.com

3.257 reviews
Computers & Phones
107 Technology Parkway, Peachtree Corners Suite 401, Atlanta, Georgia

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MobileSIM

About MobileSIM

MobileSim is an international company that serves expats and travelers around the world, offering top-notch Travel eSIM data plans for borderless connectivity. Our international data eSIMs are designed to provide you with high-speed data, reliable coverage, and affordable rates as you travel around the world. You can choose from a range of eSIM options, including local, regional, or global, depending on your specific needs and preferences. It's easy to get started - make sure you have an eSIM compatible device, purchase the eSIM with the data pack you want, install it, and enjoy your data!What people appreciate about MobileSIM.com:Safe online transactionsMultiple payment methods: all major credit/debit cards or PayPal All currencies accepted for payment, although the online account will display USD, CAD, and other major ones at your choice. User-friendly interfacesFor more info, visit:Buy Travel eSIMCreate New AccountHelp Center

MobileSIM (mobilesim.com) has 57 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: mobilesim.com
Website: mobilesim.com
Category: Computers & Phones
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MobileSIM reviews

57 approved reviews, newest moderated first

Alexander
Apr 3, 2025
eSim Dubai
Great app, good price. Good quality.
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Luigi Doru U.
Mar 27, 2025
Very easy to use, activated instantly, good price
Very easy to use! Went to Hungary and it activated instanly without any issues. Very good price too!
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Alina B.
Mar 20, 2025
Satisfied with this eSIM service
In February I travelled to Sri Lanka. My new phone now supports eSIM so I thought I would give it a try. Usually, when I travel outside the EU, I buy local SIMs. Now, with this eSIM I was quite satisfied: I liked the offer, the activation stes were easy to understand...Next time I will use the same service.
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Michael K.
Jan 19, 2025
You pay, the NOTHING, no internet
Don’t take this company. I bought 1giga internet for Lebanon. After 640 Mo my internet stoped (this is stupid from their side as we can track the consumption with our phone). As I did not have other choice I bough another giga, and not nothing is working and the customer service is not responding. This is the type of small company that is going to stop with all the bad comment. Trust me I’ll will follow up this. They will have to reimburse me even if I need to pay a lot with a lawyer to get back 20$
Response from MobileSIMJan 21, 2025
Dear Michael, We sincerely apologize for the inconvenience you've experienced with your data orders and the usage details. We understand that you've reached out to us multiple times regarding this matter. Your 1GB data package was indeed depleted several times, and we regret that we're unable to provide precise details on how the data was consumed. We acknowledge that your last order on the 19th has seen minimal usage so far. Please note that data usage can also be affected by the connection quality provided by the local data roaming provider, which is beyond our direct control. We truly appreciate your patience and understanding, and we're here to assist you further if needed.
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Jaime
Nov 19, 2024
Easy to install and works perfectly
Easy to install and works perfectly, great product !!
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Veronika von L.
Nov 4, 2024
My mobile sim didn't work
My mobile sim didn't work, when I told the company by email, no one took care of it. I payed with paypal and told them to reumburce the amount to my account - they didn't do it until now
Response from MobileSIMNov 5, 2024
Dear Veronika, We’re sorry to hear about the issues you experienced with your recent eSIM purchase. To ensure we process any potential refund accurately, we first need to determine if the issue originated on our end. Our Support Team will reach out shortly to assist you further. Thank you for your patience and understanding.
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Anne D.
Oct 26, 2024
Actually second last purchase of 5 fb…
Actually second last purchase of 5 fb only able to get 389 mb and rest disappeared . I did not delete it so not sure what happened . But a waste of 8 euro . I needed access to allow me to find accommodations and booking so had to buy a further 1 gb which hopefully will last the distance . Hope it doesn’t happen again . I should emphasise I did not delete it . I would appreciate a response from the company . When it works it works well .
Response from MobileSIMOct 31, 2024
Dear Anne, Thank you for your review, and we sincerely apologize for any inconvenience you encountered while using our service. Upon reviewing your account, it appears the 5GB eSIM was purchased in August with a 30-day validity period. Our Support Team will reach out to assist you in finding the best solution. We appreciate your patience and understanding.
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Marie
Oct 21, 2024
Got charged for no eSIM
I bought and eSIM and it said it was successful, but it said there was an "Error" and I didn't get my eSIM. I tried again this time it succseded and I got it - but when I looked at my bank it had taken money twice both from the one with an "error" and the one that worked!
Response from MobileSIMOct 22, 2024
Hello, Thank you for reporting your issue to us! In order to be able to assist you, we need to find your account in our system. Can you please provide us your account details? Your MobileSIM team
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