MobileSIM Reviews | Read Customer Reviews of mobilesim.com

MobileSIMReviews of mobilesim.com

3.257 reviews
Computers & Phones
107 Technology Parkway, Peachtree Corners Suite 401, Atlanta, Georgia

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MobileSIM

About MobileSIM

MobileSim is an international company that serves expats and travelers around the world, offering top-notch Travel eSIM data plans for borderless connectivity. Our international data eSIMs are designed to provide you with high-speed data, reliable coverage, and affordable rates as you travel around the world. You can choose from a range of eSIM options, including local, regional, or global, depending on your specific needs and preferences. It's easy to get started - make sure you have an eSIM compatible device, purchase the eSIM with the data pack you want, install it, and enjoy your data!What people appreciate about MobileSIM.com:Safe online transactionsMultiple payment methods: all major credit/debit cards or PayPal All currencies accepted for payment, although the online account will display USD, CAD, and other major ones at your choice. User-friendly interfacesFor more info, visit:Buy Travel eSIMCreate New AccountHelp Center

MobileSIM (mobilesim.com) has 57 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: mobilesim.com
Website: mobilesim.com
Category: Computers & Phones
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MobileSIM reviews

Showing 4 reviews with 2 stars · Clear filters

Jose G.
Aug 23, 2026
Did not work
Did not work
Response from MobileSIMAug 27, 2026
Dear Jose , Thank you for contacting our Support Team. Please follow the next troubleshooting steps: - If you received an automated SMS with installation steps, once you connected to the local provider, please endure that you follow those steps - Turn On and Off Airplane mode and test the service. - Disable “Limit IP Address Tracking”: Go to Settings → Cellular → Cellular Data Options → Under Data Roaming you will see "Limit IP Address Tracking". - Perform a manual network selection: Disable the automatic network selections and select one of the available providers in the area: Go to Settings > Cellular > Network Selection > Disable the automatic selection > Select a different provider. Test all the available providers one by one until you find a connection. - Disable any VPN We appreciate your patience. Drop us a line if you need further assistance with this. For any other inquiries, check out our Help Center at: https://www.MobileSIM.com/help_center.
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Mihaela P.
Nov 28, 2025
Purchased lots of GB, got so little service
I made three purchases, I followed all the steps, but still i don't really have internet after I leave my hotel wi-fi.
Response from MobileSIMDec 3, 2025
Dear Mihaela, Thank you for bringing this to our attention. We will reach out to you directly to further assist. We appreciate your patience!
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Anne D.
Oct 26, 2024
Actually second last purchase of 5 fb…
Actually second last purchase of 5 fb only able to get 389 mb and rest disappeared . I did not delete it so not sure what happened . But a waste of 8 euro . I needed access to allow me to find accommodations and booking so had to buy a further 1 gb which hopefully will last the distance . Hope it doesn’t happen again . I should emphasise I did not delete it . I would appreciate a response from the company . When it works it works well .
Response from MobileSIMOct 31, 2024
Dear Anne, Thank you for your review, and we sincerely apologize for any inconvenience you encountered while using our service. Upon reviewing your account, it appears the 5GB eSIM was purchased in August with a 30-day validity period. Our Support Team will reach out to assist you in finding the best solution. We appreciate your patience and understanding.
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Pamela
Mar 11, 2024
Have to turn off and turn my flight…
Have to turn off and turn my flight mode if I want to get the connexion ! Annoying, not working well in Korea
Response from MobileSIMMar 11, 2024
Dear Pamela, We're sorry to hear that you experienced difficulties with the connection in Korea. We apologize for any inconvenience and appreciate your patience as we work to improve our service and prevent this isolated event from happening again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.
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