mobilemusthave.comReviews of mobilemusthave.com

Not only do I shop online a lot, but I built and oversee a major Ecommerce Store online. I know when a website/company is screwing you over. Such is the case here. Ignore everything they say on their website or in ANY interaction with them. THEY LIE. It seems so innovative and seems to make great sense what they've created. But believe me, once they get your money, it's the exact opposite experience. Their service simply DIDN'T WORK! They said the cell tower was nearby and they could detect it, but I was getting 0.07mb/s. So I turned it off after a few days of trying to troubleshoot and letting them troubleshoot. I boxed everything up and then had to chase them to process my return/refund. Only then did they give me a return amount of $152. I had paid $325. EDIT: After a bunch of haggling, making a lot of noise and sending an email to their CEO, I have been refunded in full. Not a good experience, but I appreciate you making things right eventually.

I called to ensure that the B One router will work if 2 T-Mobile 5G home internet boxes could be connected to the B One and use the SpeedFusion to bond them to increase both download and upload speeds. I was told yes over the phone, in a web chat, and again when I called asking for support. My T-Mobile boxes do connect, my peplink setup is correct and connected properly. Here’s the problem: My download and upload speeds are bonded but it’s actually 1/3 the speed I get from just 1 T-mobile 5G home internet box. Support and Sales were friendly enough but will only blame outside factors that I have debunked by simply removing the peplink device and measuring performance without it. I’m out about $700.00 for something that doesn’t do what they say it does.

MobileMustHave is my go-to for anything I need to live a nomadic lifestyle. Their employees are helpful and friendly, and their products are top of the line. I would strongly recommend anyone living in an RV, van, or boat check them out! Their multi-carrier RoamLink Wireless data plans in particular are a game-changer!

I have been shopping at MobileMustHave for almost six years. Their attention to detail, responsiveness and product lineup are the best in the business! I am a huge fan of their new Roamlink data plans too!

I recently had a fantastic experience with MobileMustHave.com and felt compelled to share it. Their customer service was outstanding, taking the time to answer all of my questions. My order arrived quickly, in 2 days to be exact. The RoamLink wireless solution has been nothing short of exceptional, providing reliable connectivity that has enhanced my mobile experience significantly. Additionally, the Peplink equipment I received is a noticeable upgrade compared to what I previously purchased from Amazon. I couldn't be happier with the quality and performance. Overall, MobileMustHave.com has proven to be a reliable source for high-quality products and outstanding service. Highly recommended!

We've been full time Rvers for 4 years now, and we tried several different solutions before we found Mobilemusthave (none of which we're very effective). The difference is NIGHT and DAY! After consulting with their specialists, we ordered a Peplink/Starlink solution that has kept us connected in every location that we've traveled to. My wife and I can now reliably work from the road. These guys are the best, and their service is TOP NOTCH! If you need a solution for mobile internet, Mobilemusthave.com is the best place to find it!

They aggressively push their Peplink devices. While chatting with their website online, I asked about the speed differences between their Peplink devices and other devices like Cudy and MOFI. They claimed that other devices weren't as fast or inferior, despite me googling and verifying that they use the same ship / modem. For example, Cudy has a Qualcomm, same as the chips they use in Peplink. The modem sierra wireless is also in other cheaper routers, you are just paying huge markups. Their "M - Series" plans are also a rip off. You need to have Speed Fusion + be in warranty, so they aren't being honest with the total cost of the service.

In July 2023 I purchased a Peplink MAX BR1 MINI Mobile Router with a Parsec Doberman 5-in-1 Antenna. It appears very techie and confusing, but the live support and provided videos make setup very doable. The 'start-up' antennas they provide worked so well, I left them installed for several months and didn't go thru the hassle of running cables to install the roof antenna. In Feb 2024, with a trip to Big Bend NP coming up, I tried to install the antenna on the roof. The five factory connected 7' cables were ~24" too short for the configuration of my Newmar. I checked the MMH website and even thou they are only open M-F, I started a chat session on a Saturday afternoon "Hello - it's Saturday, anyone there?" and Sierra was in the office and answered my chat. Then took my request to management on Monday. MMH has agreed to let me swap my 7' version for a 15' version even thou I had my unit for ~7 months. Saturday service and 7 month return = 5 Stars in my book.