mobilemusthave.comReviews of mobilemusthave.com

9/4/25 Update: they have reached out to me to make it right, issued a partial refund and will accept my return. I will update this review when all is resolved. 9/3/25 - Stay away, I ordered a mobile internet solution, paid a large amount for expedited overnight shipping - website banner says "same day shipping on orders placed before 2pm est, I made the cutoff by 30 minutes. It shipped the next day jeopardizing my trip. I ordered based on the comfort of a "no questions asked return policy (30 days)", then tried to return the unit within 30 days and was ignored / brushed off by support. Unit will barely connect to T-mobile 5g, I have a Tmobile home unit swapped onto the same waveform antenna and the connection has been magnificent all over the country. By the way, the return policy - they will only ship a box to your home address with return label and they want it to be new / unused, pretty convenient policy for a company selling mobile solutions to the RV crowd, this means they basically prevent returns. Never again will I bring commerce to this company, and I'll actively discourage it on the road as well, us campers talk (a lot).... I have another request in to cancel the mobile sim subscription, if it is ignored I'm going to multiple officials for solution.

Not only do I shop online a lot, but I built and oversee a major Ecommerce Store online. I know when a website/company is screwing you over. Such is the case here. Ignore everything they say on their website or in ANY interaction with them. THEY LIE. It seems so innovative and seems to make great sense what they've created. But believe me, once they get your money, it's the exact opposite experience. Their service simply DIDN'T WORK! They said the cell tower was nearby and they could detect it, but I was getting 0.07mb/s. So I turned it off after a few days of trying to troubleshoot and letting them troubleshoot. I boxed everything up and then had to chase them to process my return/refund. Only then did they give me a return amount of $152. I had paid $325. EDIT: After a bunch of haggling, making a lot of noise and sending an email to their CEO, I have been refunded in full. Not a good experience, but I appreciate you making things right eventually.