MobileHelpReviews of mobilehelp.com

Response from MobileHelpFeb 24, 2024

We received your review and we are sorry to hear that you are not satisfied with the equipment you received. If you have not yet had a chance to speak with our Technical Support team about this concern, we do offer a variety of different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. You can reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpFeb 21, 2024

We received your review and we apologize for the issues you are experiencing due to the false alarms. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpFeb 16, 2024

We have received your review and we sincerely apologize for the issues with your order. This is not an experience we want any of our customers to have, and your feedback helps us improve. We are glad to see that you have already spoken with our Technical Support team for help resolving this issue. Please let us know if you have any additional questions or concerns we can assist with. You can reach us directly by dialing 877-827-6207 Option 1 for Technical Support. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpFeb 14, 2024

We received your review and we apologize for any issues you have experienced at the time of the order. At MobileHelp, your safety is our number one priority, and we want you to be covered. Please let us know if there is anything we can do to help you regain confidence. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 800-800-1710. We would love to welcome you back into our MobileHelp family.

Response from MobileHelpFeb 9, 2024

We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us! Please let us know if there is anything we can do to earn a higher score.

Response from MobileHelpFeb 7, 2024

We received your review and we apologize for any issues you have experienced with the battery life of the equipment. If you have not yet had a chance to speak with our Technical Support team about this concern, one of our Technical Support representatives will be happy to resolve any issue. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpFeb 7, 2024

We received your review and we apologize for this experience, as it is not one we want any of our customer to have. Your feedback is important to us. A copy of your corrected confirmation email has been resent. Please do not hesitate to contact us if you need any further assistance. Representatives are always happy to help and can be reached at 877-827-6207. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpJan 24, 2024

We received your review, and we apologize for any inconvenience you have experienced. We value your feedback and we are glad to know that you were able to speak with our Technical Support team for assistance with setting up and testing the equipment. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. If you continue to experience any issues, please do not hesitate to contact us for assistance. You can reach us directly by dialing 877-827-6207 Option 1. Thank you for being a valued part of the MobileHelp family.