MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

Showing 5,045 reviews with 5 stars · Clear filters

tomer
Aug 26, 2023
I now can have help if I need
I now can have help if I need
Response from MobileHelpAug 27, 2023
Thank you for your review! We are here for you whenever you need us!
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Dorothy R.
Aug 26, 2023
Felt company trustworthy
Very helpful. Answered all my questions.
Response from MobileHelpAug 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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Michael M.
Aug 26, 2023
Good customer service help.
Good customer service help.
Response from MobileHelpAug 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Susan from North G.
Aug 26, 2023
Exceeded my expectations
The representative was very nice and informative. He answered all my questions. I went with the year (13 month) plan. I saved a lot by doing this. I knew what options I was needing. This plan went even beyond my expectations. Can't wait to receive it.
Response from MobileHelpAug 27, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Sharon
Aug 26, 2023
Matthew was knowledgeable
Matthew was knowledgeable, took great care in explaining my options and making sure I understood them. I was very comfortable making this purchase and using the system.
Response from MobileHelpAug 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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Stella
Aug 26, 2023
Daniel was fantastic
Daniel was fantastic on the phone. He was kind, caring and knowledgeable. Can’t say enough about how great he is on the phone. My folks who this system is for, got a call today about setting up their system! WHAT? It hasn’t been delivered yet! Seems whoever made this call should have information about when and IF the system has been delivered!
Response from MobileHelpAug 27, 2023
Thank you for your review! We appreciate that you took the time to let others know about MobileHelp. Your safety is our top priority. Our equipment ships active, allowing the user to be protected as soon as the system is received and set up. Our Customer Service team will contact you after placing your order to complete any emergency profile information still needed. Please feel free to give us a call back at your earliest convenience to review your account information. You can reach a representative at 877-827-6207. We look forward to speaking with you soon.
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Diana
Aug 26, 2023
Customers Service Representative with…
Customers Service Representative with whom I spoke was professional, knowledgeable and courteous.
Response from MobileHelpAug 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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customer
Aug 26, 2023
The agent was informative
The agent was informative, thorough and patient.
Response from MobileHelpAug 27, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
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