MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
Showing 5,045 reviews with 5 stars · Clear filters
Nivea A.
Francine was very helpful and knowledgeable about the product. She answered all my questions and anticipated many of my concerns. I definitely feel she lifted some of my worry about whether my dad is safe when I am not with him.
Response from MobileHelpAug 28, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
RUTH
michael was pleasant and knowledgeable
Response from MobileHelpAug 27, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
customerAnits
They explain everything very thoroughly, the 30 day or money back is great. There sure that there product works and backs it up. A little more then some other companies, but ot works all over the world and the response us less then 30 seconds. The feeling of feeling safe and secure with your loved one, you can't put a price on it. Thank you! 😊
Response from MobileHelpAug 27, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
James K.
Good service, called back when he said he would. Looks like good package for reasonable price.
Response from MobileHelpAug 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Abha M.
I purchased this device for the fall detection feature; however this feature is overly sensitive and goes off even when it is not at all close to a fall. While you rate the fall detection feature as detecting 98% of fall; what is the false rate?
Response from MobileHelpAug 27, 2023
Thank you for your review, and for joining our MobileHelp family! We are sorry to hear about the false alarms that you have experienced. While our automatic fall detection pendant is designed to detect falls, we cannot guarantee that it will detect 100% of falls; we always recommend that users push the help button on the pendant when possible. Our Technical Support team will be happy to review the equipment with you. Representatives can be reached at 877-827-6207 Option 1. We look forward to speaking with you soon.
Ruth A.
Your phone rep was wonderful, working on a Saturday, with a great attitude.
Response from MobileHelpAug 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Carolyn B.
The operator was knowledgeable and professional.
Response from MobileHelpAug 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer Pamela W.
I was truly a high maintenance customer all who I dealt with were so professional yet treated me with dignity. Explained everything to make sure I understood. All my helpers deserve a dinner treat: Darin, Leah, Nathan and Michael. I hope I did not forget anyone. Great experience,!
Response from MobileHelpAug 27, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!