Kevin A.
Satisfied Customer
Salesman was very helpful and made things very easy.
Response from MobileHelpAug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

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Excellent
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Health Equipment · St. Petersburg, Florida
Excellent
Showing 358 reviews with 4 stars · Clear filters
Kevin A.
Salesman was very helpful and made things very easy.
Response from MobileHelpAug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
GBH
When I called to get information about Mobile Help Mark was helpful and did a good job explaining how the system works. I wish he had told me about the $100 to the person who gave me the referral, I heard about that from the recording while I was on hold. It was granted. As an older adult who uses the computer fairly well, I feel your signup instructions were confusing and asked my granddaughter to assist me.
Response from MobileHelpAug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Pedro G.
I would give it a 5 star rating, but it was a bit confusing when I received the unit, charged it and the light went from red (needs charging) to green (completed charged) within 10 minutes, then to see the green light on the unit blinking a couple of hours later. I placed it overnight to charge and has been fine since. I have had it for approximately 3 days and I will see how it works from now on.
Response from MobileHelpJul 31, 2024
Thank you for sharing your feedback. If you ever have any questions or concerns please reach out.
customer
customer serviceperson very helpful.
Response from MobileHelpJul 31, 2024
Thank you for sharing your feedback. If you ever have any questions or concerns please reach out.
KATHLEEN B.
Customer service was thorough but was not as warm and welcoming as my previous interaction.
Response from MobileHelpJul 31, 2024
Thank you for sharing your feedback. If you ever have any questions or concerns please reach out.
customer
Would have given 5 stars based only on second contact, Mark. The first contact was very poor. He wasn't able to give me accurate information & and was not able to communicate it with me.
Response from MobileHelpJul 26, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
Marlene
My salesperson Kevin was the best. No high pressure..but knows his product. I really gave him 5 stars..10 if I could
Response from MobileHelpJul 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Frankie
I was able to speak to an English-speaking person.\, and all the pieces for the device made in USA.
Response from MobileHelpJul 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.