MobileHelpReviews of mobilehelp.com

Response from MobileHelpSep 21, 2024

We received your review and we apologize for the trouble you have experienced while trying to contact us. This is not an experience we want any of our customer's to have. At MobileHelp, your safety is our number one priority, and we want you to be covered. We are glad to see that you were able to connect with one of our representatives for assistance with the your account. Please let us know if there is anything we can do to help you regain confidence, and allow us to keep you covered in the future. You can also reach our Sales team directly by dialing 800-800-1710. We would love to welcome you back into our MobileHelp family.

Response from MobileHelpSep 21, 2024

We received your review and we apologize for any unexpected delays with delivery of your order. And we are sorry to hear about your recent fall. We wish you a speedy recovery. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are glad to see that you have since received the equipment and were able to connect with our Technical Support team for help with the setup. Please do not hesitate to contact us if you need any further assistance. You can also reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 14, 2024

We received your review and we apologize for any trouble you have experienced setting up the online portal. An automated email is sent out as soon as your order has shipped, with instructions for setting up the online portal. If you do not see this email in your main inbox, please be sure to check your spam or junk mail folders. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Please do not hesitate to contact our Technical Support team if you need any further assistance with your online portal access. You can reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 14, 2024

We received your review and we sincerely apologize, as this is not an experience we want any of our customers to have. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we would like to connect with our Customer Service team for help resolving this issue. You can reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 14, 2024

We received your review and we sincerely apologize, as this is not an experience we want any of our customers to have. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are glad to see that you were able to connect with our Customer Service team for help resolving these issues. Please do not hesitate to contact us if you need any further assistance with the equipment or account. You can reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 4, 2024

We received your review and we apologize for any confusion experienced while placing your order from our website. The pricings you mentioned would be for two different systems. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our Customer Service team will be happy to verify your account and review the order with you over the phone. Please do not hesitate to contact us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 4, 2024

We received your review and we apologize for any inconvenience this has caused. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to verify your account and set up your online portal. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpAug 22, 2024

We received your review and we apologize for any inconvenience you have experienced with shipping issue. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.