MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
Showing 5,045 reviews with 5 stars · Clear filters
Hayla C.
Michael was fantastic at explaining how the system works and about the fall protection. I particularly like that feature. He was extremely courteous and helpful and answered all of my questions in a very timely manner. He is a great customer service representative for your company.
Response from MobileHelpDec 2, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Mark explained the system and the payment options clearly and was extremely professional
Response from MobileHelpDec 2, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Margy
Great customer service. Called 3 times 1st for information, 2nd for questions and 3 rd to order. Spoke to a different person each time and they were all three professional, friendly, knowledgeable and easy to understand.
Response from MobileHelpDec 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
P C.
courtesy, clear explanation of service, expeditious completion of application requirements
Response from MobileHelpDec 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Katherine
The gentleman I talked to explained their service in a very thorough concise way.
Response from MobileHelpDec 2, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customerBarbara K.
Wearing your necklass give me a feeling of security in the event of an emergency. Most of the time I can't even feel aroung my neck and that I can actually talk to someone, but best of all the FALL sensor, since I had already fell twice before.
Response from MobileHelpDec 2, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Mary Lou D.
I can’t give any stars as to the performance of the equipment, however, Angel was very good with explaining and answering any questions I have had . The true test will be in the reliability of the equipment which I don’t have yet. Hoping it will be great as I have had three other companies prior and had negative experiences with them. Hope you r the exception!
Response from MobileHelpDec 2, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Jody L M.
The customer service rep, Patrick, answered all my questions and didn't push for me to make a decision and get off the phone. He was great!
Response from MobileHelpDec 2, 2023
Thank you for your review of our service! Your positive words mean a lot to us!