Patricia N.
I am glad I have mobile help
I am glad I have mobile help, I live in the country with limited help.
Response from MobileHelpSep 26, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · St. Petersburg, Florida
Excellent
Showing 358 reviews with 4 stars · Clear filters
Patricia N.
I am glad I have mobile help, I live in the country with limited help.
Response from MobileHelpSep 26, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Marlys H.
The call was not answered a quickly as I felt was needed.
Response from MobileHelpSep 24, 2023
Thank you for your review. We apologize for the longer than expected hold times you experienced. Please do not hesitate to contact our Technical Support team and a representative will be happy to help resolve any issues. You can reach us at 877-827-6207.
snoopaholic
Think first and then do not forget to ask the important questions
Response from MobileHelpSep 24, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Lisa was great in helping me figure out what system mom and dad needed. We receive it next week so I can’t review anything but the sales rep. Thank you Lisa.
Response from MobileHelpSep 24, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Kathy
The representative was informative and honest and made sure I understood the plan.
Response from MobileHelpSep 24, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Anita F.
I have had Mobile Help for several years and although I have not had to use their service for help yet it is good to know that they are there whenever I need them. Peace of mine for me. Anita F., Phila. PA
Response from MobileHelpSep 24, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Dorothy A.
I have had no bad experiences with Mobile Help. When I received the notice that something had been sent to me, I called the company because I had not ordered or been notified that I was to receive anything. Thinking this was a scam I reported it to the company. I suppose it was because I had paid for my regular fee for use of the service. Customer service didn't know why I received the notice.
Response from MobileHelpSep 24, 2023
Thank you for your review! We appreciate that you took the time to let others know about MobileHelp.
customer
Mark was very helpful and courteous. He may a great sales pitch for the micro unit and I feel very confident that my mom will be much safer in the future because of his assistance. The only problem I had was I had to ask him numerous times to repeat things because at the end of his sentences his words would cut out. This was very annoying.
Response from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!