MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

Showing 358 reviews with 4 stars · Clear filters

Candace
Dec 14, 2023
Customer service (Tom) was very helpful…
Customer service (Tom) was very helpful when I needed technical assistance.
Response from MobileHelpDec 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Vera M.
Dec 14, 2023
I didn't fully understand the fall…
I didn't fully understand the fall alert. Thought it was all in one unit. Would never have ordered it. Seems complicated to set up, maybe just me. It talks about a base unit but I never received it, probably because I 'm on the go. Agents have been very nice.
Response from MobileHelpDec 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us! Our Technical Support team is always happy to review the equipment with you and answer any questions or concerns you may have. You can reach us at 877-827-6207.
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Joni
Dec 13, 2023
Samantha was very helpful in and took…
Samantha was very helpful in and took the time to explain the various packages. looking forward to seeing help us. Necklace and g p s system work for my aunt with dementia.
Response from MobileHelpDec 13, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Bonelle M.
Dec 12, 2023
Did a great job of explaining the…
Did a great job of explaining the system patient
Response from MobileHelpDec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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customer
Dec 12, 2023
Peace of mind
Technical support especially when it's set off accidentally.
Response from MobileHelpDec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Steven
Dec 11, 2023
Rep knew what he was doing I think
Rep knew what he was doing I think
Response from MobileHelpDec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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customergloria J.
Dec 9, 2023
very pleasant gentleman
very pleasant gentleman. my questions were answered in quick concise manner.
Response from MobileHelpDec 10, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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customer
Dec 8, 2023
Very helpful staff
Very helpful when I had both account changes and technical issues as a new customer. Staff were both informative and personable, and responded quickly to my concerns.
Response from MobileHelpDec 10, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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