MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
Showing 358 reviews with 4 stars · Clear filters
Marylou T.
We got thru the 1st fall detection error. We cant get the lockbox open or the hasp to open
Response from MobileHelpDec 30, 2023
If you ever need us, please don’t be afraid to reach out. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.
customer
Sales consultant very knowledgeable at explaining how alert system works/cost
Response from MobileHelpDec 30, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Thomas
The technical support team is good. My only criticism is the business of using specific words like "confirm" or "cancel" when an alert is initiated seems cumbersome to me. Voice activated pendants seem a lot better but not suitable for those with pacemakers; this is a disappointment.
Response from MobileHelpDec 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customer
Helpful information
Response from MobileHelpDec 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Brian S.
Francine was very helpful and gave plenty of information, and answered all my questions and directed me to the right product to fit my needs.
Response from MobileHelpDec 23, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
It was good, but the sales person was a little too pushy.
Response from MobileHelpDec 20, 2023
Thank you for your review of our service. We always want a positive experience for our customers and will take this feedback.
customer Carol N.
My experience was ok. The man that made sure I was set up right wasn't too friendly. I also don't know when my payment will deducted out of my bank account.
Response from MobileHelpDec 20, 2023
Thank you for your review of our service. We always want a positive experience for our customers and will take this feedback.
Mary M.
The staff at MobileHelp was awesome with helping me make good decisions. I appreciate their patience & kindness. I have recommended them to two others. Thank you
Response from MobileHelpDec 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!