MobileHelpReviews of mobilehelp.com

Response from MobileHelpSep 16, 2023

We have received your review and we apologize for the trouble you experienced. At MobileHelp we pride ourselves in providing a great peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? We want to make sure all of your issues are resolved. You can reach our Technical Support team directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpSep 15, 2023

We received your review and we apologize for any inconvenience you have experienced with during your last interaction with us. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Please do not hesitate to contact us should you need any further assistance with your account. You can reach us directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 15, 2023

Hi Brenda, We received your review and we apologize for any inconvenience you have experienced with the equipment. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are glad to see that you were able to connect with our Customer Service team for assistance with your account. Please do not hesitate to contact us should you need any further assistance with the equipment. You can reach us directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 15, 2023

We received your review and we apologize for any inconvenience you have experienced with the billing. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. We offer different systems and payment options that may better suite your budget. Please do not hesitate to contact us should you need any further assistance with the account. You can reach us directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 15, 2023

We received your review and we offer our condolences during this difficult time. We apologize for any inconvenience you have experienced with the cancellation of your account. At MobileHelp we pride ourselves in providing a great experience to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on to help resolve any issues? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpSep 15, 2023

We have received your review and we are happy to see that you were able to connect with our Technical Support team for assistance with accessing the online portal. We certainly apologize for any inconvenience it has caused you. Please let us know if you have any additional questions or concerns we can assist with, or if there is anything we can do to earn a higher score. You can reach us directly by dialing 877-827-6207 Option 1 for Technical Support. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 15, 2023

We apologize if you have received this review request in error. If you have an existing account with MobileHelp, please do not hesitate to contact us at 877-827-6207 for any assistance needed with your account information or equipment. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 15, 2023

We received your review and we are sorry to hear that you are not happy with the equipment you received. Our Technical Support team may proactively send you replacements when your equipment needs to be updated, or if a low battery signal is detected. When you receive equipment in the mail, we recommend contacting our Technical Support team for assistance with the setup and sending back the old unit. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on to resolve any issues? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.