MobileHelpReviews of mobilehelp.com

Response from MobileHelpSep 22, 2023

We received your review and we are sorry to hear that you are not happy with the equipment. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpSep 15, 2023

Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. And we are happy to know that you have been staying safe. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help resolve any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score. You can reach us by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.

Response from MobileHelpSep 15, 2023

We received your review and we apologize for the issues you have experienced during your tests. We do recommend testing your system at least once a month. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve any issues and assist with testing. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpSep 15, 2023

We received your review and we apologize for the issues you have experienced during your tests. We do recommend testing your system at least once a month. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve any issues and assist with testing. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Response from MobileHelpSep 15, 2023

Thank you for your review, your feedback is important to us. Although our Technical Support team does not currently conduct monthly check-ins, representatives are always happy to help test the equipment with you over the phone. We recommend testing the equipment at least once a month. Representatives are available at 877-827-6207. We look forward to speaking with you.

Response from MobileHelpSep 15, 2023

Thank you for your review. We are sorry to hear about the connection issues you have been experiencing. We are glad to know that you were able to connect with our Technical Support team for assistance. Please do not hesitate to get back in touch with us should you continue to experience any issues, we are here to help. You can reach us by dialing 877-827-6207.

Response from MobileHelpSep 15, 2023

Thank you for your review. We are sorry to hear about the issues you experienced when testing the equipment. We are glad to know that you were able to connect with our Technical Support team for help resolving these issues. Please do not hesitate to get back in touch with us should you need any further assistance, we are here to help. Representatives are available at 877-827-6207.

Response from MobileHelpSep 15, 2023

Thank you for your review. We are sorry to hear about the issues you experienced with the equipment. We are glad to know that you were able to connect with our Technical Support team for help resolving this. Please do not hesitate to get back in touch with us should you need any further assistance, we are here to help. Representatives are available at 877-827-6207. Thank you for being the most valued part of our MobileHelp family.