Men's Luxury OutletReviews of mlo.shoes

I ordered a pair of sneakers on 9/25 for my grandson and have still not received them. I've sent numerous emails to ask and the tracking info is horrible and provides nothing. I have just sent a request for a refund, but noting other reviews, I anticipate that I'll get nothing. As others have stated, stay AWAY from this site.

Anybody giving good reviews are in on the scam!!!! My mom has ordered her shoes 2 months ago and still NO SHOES, NO RESPONSE, & OF COURSE NO REFUND!!!!! RUN FROM THIS COMPANY!!!!

You will know what kind of scam is this when you try to purchase or subscribe them. They gonna charge you for nothing and later say they can't refund. Also for membership you cannot cancel membership with your wish. If you ask to cancel they say that you have to pay for next month membership and then ask later for cancelation. It's totally look like scam so be careful

I ordered a pair of shoes on 9/2 for my son's birthday gift. It is now 10/22 and I can't even get a working tracking number. The "tracking number" they gave me takes me to a scam-looking sites with lots of ads and pop-ups... but no real information about the package. It doesn't show up on any other tracking sites either. You can only email them (no customer service number) and I keep getting back the same canned responses with no substance. Requests for refunds are promptly denied. Disputing the charge with my bank. Stay away!!!

I ordered school shoes for my son in August 2022. After about five weeks, no shoes and no update on when/if they would be arriving, I reached out to the company via email. I could not locate a customer service number anywhere - RED FLAG!!! I let them know that my order had not arrived and I no longer need the "school" shoes. School had already started and I had to go elsewhere to get shoes for my son. I received a response that they apologize for the delay, but rest assured the shoes are on their way. Two and a half months after my purchase, I still have not received my order. I wrote a second email explaining my issue and requesting a refund. They again replied back with an apology. They stated that their delivery times are estimates and not guaranteed. They also stated that, per their policy, they do not grant refunds for late delivery. At this point, I feel that I need to reach out to an attorney to get legal advice. "Late Delivery" is at best a week or two past the estimated time of delivery. I think they are a scam and I will be blasting my negative review all over any and every social and consumer platform that I can get to. I will NEVER do business with this company again!!!

I placed order for shoes for my grandson over two and half months ago. Still haven't received them. Well, it's been 4 months now and still nothing. Have sent several emails of course there's no phone number to reach them.

The worst experience in my life. Ohhhh please ask pleading NEVER NEVER NEVER EVER order ANYTHING from this site. It's 2 months and over and guess what my product is no where to be found. I have sent multiple uncountable emails and the response is some useless gibberish they copy over and over again. I am soo disgusted with this online service I wish they can be erased from all software sites. This is my very first negative review ever. No product received no refund. I have waited 2 months people......2 months and more.... patiently and yet no report. The 1 star given is a mistake. It should be 0..... ZEROOOOOOOO!!!!!!!!!!!!

I had placed my 2nd order with MLO, as I loved getting the NRG series shoe in baby blue, got me a DNA pair in white and black. Except on accident, I had forgotten to switch the size upon ordering. 🤦‍♂️So I quickly reached out to Support, mind you it's like 1AM, so I'm really not expecting to hear from anyone till at least 8-9AM, but NOPE. I get a reply back from Support 15 min later, the woman named Oleksandra notified their Logistics team right away, and she even let me know when my size was updated along with an updated order receipt . MLO definitely out does themselves with their shoes, but it's also great to see their customer service blow my expectaions out the water. I've said it as of late, MLO is my go to for shoes for real. Not going to Nike, Adidas, etc to get a basic shoe for like 90 when I can shop with MLO, get a way sicker shoe, perhaps on sale for 20$ less lol.